Digital Communications Apprentice

Summary

As a Digital Communications Apprentice, you will support the Communications Team in delivering multi-channel marketing campaigns. You’ll help create and schedule content across social media, assist with email marketing, update the website and contribute to digital storytelling that promotes the school’s education, research and public engagement.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Multi-channel marketer (level 3)

Hours

Monday to Friday 9:00am- 5:00pm (Flexible/hybrid working may be available)

35 hours a week

Start date

Monday 4 August 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Assist in planning and delivering digital campaigns
Create and schedule content for social media platforms
Support email marketing and newsletter production
Help maintain and update website content
Monitor analytics and report on campaign performance
Contribute to creative projects including video, photography, and design
Create and edit video content
Create and edit graphics/photos
Attend team meetings and contribute ideas for engagement

Where you'll work

Sussex House
Southern Ring Road
Brighton
East Sussex
BN1 9RH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CREATIVE PROCESS DIGITAL LTD

Your training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
Use research/survey software to gather audience insight and/or evaluation to support the project.
Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
Use software to design and create marketing assets to meet the technical specification.
Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
Use a website content management system to publish text, images, and video/animated content.
Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
Identify and use data and technologies to achieve marketing objectives.
Monitor and amend campaigns to meet budget requirements including time and monetary costs.
Review campaigns regularly to ensure effectiveness, to optimise the results.
Measure and evaluate campaign delivery to identify areas for improvement.
Use data analysis tools to record, interpret and analyse customer or campaign data.
Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
Use research/survey software to gather audience insight and/or evaluation to support the project.
Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
Use software to design and create marketing assets to meet the technical specification.
Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
Use a website content management system to publish text, images, and video/animated content.
Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
Identify and use data and technologies to achieve marketing objectives.
Monitor and amend campaigns to meet budget requirements including time and monetary costs.
Review campaigns regularly to ensure effectiveness, to optimise the results.
Measure and evaluate campaign delivery to identify areas for improvement.
Use data analysis tools to record, interpret and analyse customer or campaign data.

Your training plan

Apprentices will dedicate one full day per week to their apprenticeship studies, starting from Wednesday 4th September
From this date, every Wednesday will be allocated as the official study day throughout the programme and the rest will be with the employer
The apprenticeship is delivered through a multi-channel learning model, designed to provide a rich, flexible, and engaging experience that supports both technical skill development and professional growth
Each month includes one mandatory in-person session, delivered at our industry-standard Technical Training Centre
These sessions offer hands-on, collaborative learning experiences, giving apprentices the opportunity to engage directly with tutors and peers while working on real-world challenges

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Brighton and Sussex Medical School (BSMS) is a partnership between the Universities of Brighton and Sussex and the NHS. We are committed to excellence in teaching, research, and community engagement, with a strong focus on innovation and inclusivity.

After this apprenticeship

Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent marketing or communications role within the medical school, University of Sussex or the wider higher education and healthcare sectors
The skills gained will also support career development in digital marketing, content creation and public engagement

Ask a question

The contact for this apprenticeship is: