HR Apprentice

Summary

Kickstart your HR career at Ashton Gate Stadium—home to Bristol’s top sports teams and the region’s leading events venue. Gain hands-on experience, mentorship, and a fully funded CIPD Level 3 qualification while supporting a dynamic, people-focused HR team. A unique opportunity to grow in a fast-paced environment!

Wage

£16,672.50 a year

Check minimum wage rates (opens in new tab)

Standard Benefits 20 Days – Annual Leave

Training course

HR support (level 3)

Hours

37.5 Hours – Monday to Friday. 1 Hour Standard – unpaid lunch break.

37 hours 30 minutes a week

Start date

Monday 21 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Overview of the Role: This is an exciting opportunity for someone looking to begin a career in Human Resources. As an HR Apprentice, you’ll gain hands-on experience in a fast-paced environment, supporting the entire employee lifecycle. You’ll work closely with a supportive HR team and be involved in recruitment, onboarding, employee relations, training, wellbeing, and more. We’re looking for someone organised, proactive, and enthusiastic about people who’s keen to contribute to a positive and inclusive workplace.

Key Responsibilities:

HR Administration & Systems - You will maintain accurate records in our HR System UKG and personnel files, monitor HR Inbox and respond to queries promptly. The role includes providing administrative support to the team and managing employee benefits information such as Perkpal.

Recruitment & Onboarding - You will assist with casual recruitment and onboarding tasks, including right to work checks, coordinate interview logistics and prepare inductions packs, while keeping applicants and candidates records up to date.

Learning and Development - You'll support the delivery of compliance and induction training, tracking training completion and maintaining relevant metrics.

Employee Engagement and Wellbeing - You'll contribute to HR led wellbeing and engagement activities, help organise staff events, gifts, rewards and support townhall meetings.

Compliance & Safeguarding:

Confidentiality, GDPR compliance, and safeguarding best practices must be upheld at all times.

General Administration:

General duties will include typing up meeting notes and managing office tasks such as stationary orders.

Where you'll work

Ashton Road
Bristol
BS3 2EJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CITY OF BRISTOL COLLEGE

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

Training and qualification Level

What training will the apprentice take and what qualification will the apprentice get at the end?

HR Support Level 3
Handling day to day queries and providing human resources advice ranging from recruitment through to retirement.
City of Bristol College (College Green)
Day Release (evening)

Requirements

Essential qualifications

A Level in:

Maths and English (grade D+)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Initiative
HR interest
Administration interest

Other requirements

You’ll receive mentorship and hands-on training in a supportive team, a fully funded Level 3 CIPD Apprenticeship, and early exposure to real HR projects. We provide clear career pathways into HR generalist or specialist roles. Company Benefits Benefits include a company pension scheme, free on-site parking, employee discounts across food, retail, and gym memberships, free flu jabs and wellbeing programmes, paid volunteer days, and access to regular staff engagement events. Equal Opportunities & Safeguarding Ashton Gate is an equal opportunities employer committed to fairness and inclusion. We welcome applicants from all backgrounds and ensure there is no discrimination based on protected characteristics. We are fully committed to safeguarding children, young people, and vulnerable adults, and expect all staff to uphold these values.

About this company

Ashton Gate Stadium is a unique and dynamic sports and entertainment business at the heart of Bristol’s professional sport. Home to Bristol City FC, Bristol Bears, and Bristol Flyers Basketball, the stadium also serves as the South West’s largest conference and events venue. As part of Stephen Lansdown’s group of companies, including Bristol Sport and several community charities, we work together to inspire, engage, and deliver excellence across sport and beyond.

https://www.bristol-sport.co.uk/careers/ (opens in new tab)

After this apprenticeship

HR Administrator – Full Time Employment.

Ask a question

The contact for this apprenticeship is: