Payroll Apprentice

Summary

With training, supervision and guidance, you will provide general administration, support to payroll and compliance in all areas of transactional HR. This is a fantastic opportunity to gain hands-on experience, develop essential skills, and grow within a professional and friendly team.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Payroll administrator (level 3)

Hours

Monday to Friday, between 9am to 5pm, shifts tbc.

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main Duties and Responsibilities:

To support in the undertaking of day-to-day transactions, ensuring correct application, accuracy and timescales for the following areas:

Contracts and variation letters
Process and monitor absences and write any associated letters
Support in the processing of the monthly payroll and work to meet all internal and external deadlines
Starter and leaver processes
To act as a liaison between the school and the other members of the team
To monitor ticket desk and assign queries
To assist with the maintaining and updating of Staff data and undertake any other payroll and wider HR administrative duties as required
To work towards obtaining a good knowledge of the payroll system, admin and wider People Team functions
To be able to manage your own time and ensure Apprenticeship deadlines are met

Where you'll work

Poltair School
Trevarthian Rd,
Saint Austell
PL25 4BZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

MBKB LTD

Your training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment) topics covered include:

Business and Customer Awareness
Payroll Core
Pensions
Technical Payroll
Regulations and Compliance
Systems and Processes
Planning and Prioritisation
Analysis skills
Using Systems and Processes
Producing Quality and Accurate Information and Reports

You may need to complete level 2 Maths and English Functional skills (if you cannot evidence prior grades).

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative

About this company

"Cornwall Education Learning Trust is a multi-academy trust based in Cornwall, dedicated to transforming education and improving outcomes for children and young people across its network of schools. CELT supports its academies by providing strategic leadership, operational management, and professional development opportunities. The trust is committed to collaborative working, continuous improvement, and staff development, aiming to ensure that every child receives a high-quality education and every staff member has the opportunity to grow and thrive"

After this apprenticeship

This is a fixed-term position for the duration of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

MBKB LTD

Nicki Bevan

nicki@mbkbgroup.com

The reference code for this apprenticeship is VAC1000328588.

Apply now

Closes in 13 days (Sunday 13 July 2025 at 11:59pm)

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