Freight Forwarder Apprentice

Summary

This is a fantastic opportunity to start a career in the fast-paced freight logistics sector. Alongside internal training you will undertake the Freight Forwarder Specialist apprenticeship to give the required knowledge & skills to support your career development.

Wage

£15,000 a year

Check minimum wage rates (opens in new tab)

Training course

International freight forwarding specialist (level 3)

Hours

Monday to Friday, 9.00am to 5.00pm, with 1 hour lunch.

37 hours 30 minutes a week

Start date

Monday 4 August 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Data input to internal systems.
Working with internal spreadsheets detailing customer requirements.
Answering incoming telephone enquiries.
Booking shipping lines using internal systems.
Liaising with customers via email & telephone to keep them updated on shipments.
Export Customs Clearance processes.
Using inhouse freight systems to track shipments.
Customer invoicing processes.

Where you'll work

Unit F3 Knights Park
Knight Road
Strood
ME2 2LS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Requirements

Essential qualifications

GCSE in:

English (grade Minimum Grade C or 4)
Maths (grade Minimum Grade C or 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Team working

About this company

KG Logistics is an independent freight forwarding and logistics company based in the UK. We provide a range of professional services using a complex network of international agents. Established in 2006, we have operation hubs based in Kent and Aberdeen and over 100 years of combined experience working as independent freight forwarding specialists.

http://www.kg-logistics.co.uk (opens in new tab)

After this apprenticeship

When successfully completed the apprenticeship, the qualified person will potentially be employed permanently with yearly pay increase reviews and private healthcare.

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Paul Cotton

paul.cotton@seetec.co.uk

The reference code for this apprenticeship is VAC1000328553.

Apply now

Closes on Wednesday 30 July 2025

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