Human Resources Apprentice

Summary

Aquaterra Energy is recruiting for a Human Resources Apprenticeship to join our HR team at our Norwich office. This is a fantastic opportunity for someone looking to start their career in HR. The successful candidate will undertake a structured HR apprenticeship programme, delivered in partnership with a recognised provider based in Norwich.

Wage

£14,722.50 to £23,809.50, depending on your age

National Minimum Wage

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Training course

HR support (level 3)

Hours

Monday - Thursday, 8.30am - 5.30pm and Friday, 8.30am - 3.00pm

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To learn and carry out the tasks and duties associated with HR Administration including, but not limited to, the completion and issuance of offer letters, contracts of employment, probationary letters, references and general correspondence
Maintain accurate and up-to-date employee records on the HRM including the scanning and filing of documents
Assisting in the recruitment process, scheduling interviews, liaising with recruiters and candidates in a professional and courteous manner
Help coordinate new starter documentation, onboarding, and induction processes including the scheduling of meetings, booking meeting rooms, arranging IT equipment and liaising with Facilities Management
Assist with the various HR processes including the appraisal process, the administration of the purchased leave process and general management of absence records and data
Contribute to HR projects and initiatives as required and provide reports and data to the HR Business Partner and HR Director as required
Liaise with all other departments as required and directed by the HRBP, creating close working links in particular with Payroll, Finance, QHSE, Facilities Management
Become conversant with all HR related policies and procedures held on the Quality Management System (QMS) in order to be able to assist and direct employees to said documents as required
Ensure all HR processes and practices comply with data protection and employment legislation
Respond to basic HR-related queries from staff, escalating when necessary
Over time take ownership of regular reporting tasks for key metrics, to be provided to the HRBP and HR Director in a timely and accurate manner
Participate in STEM activities to promote the opportunities within AE to the wider community, this may include onsite visits to schools and colleges
Provide general support to the HR team

Where you'll work

Innovation House
2 Alkmaar Way
Norwich
Norfolk
NR6 6BF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

COLCHESTER INSTITUTE

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3 Apprenticeship Standard
Blue Sky Professional Development

Requirements

Essential qualifications

GCSE in:

English (grade 9 - 4)
Maths (grade 9 - 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Team working
Initiative

About this company

At Aquaterra Energy we specialise in providing engineering solutions and equipment to the global offshore energy industry – helping clients drive efficient and sustainable offshore operations from drilling and field development, to decommissioning, carbon capture and storage, renewable, and hydrogen projects.

https://aquaterraenergy.com/careers/ (opens in new tab)

Company benefits

Private Health Insurance Matching pension contribution Life cover x 4 basic salary 25 days paid annual leave plus bank holidays Training & Development and commitment to CPD Reduced gym membership Employee assistance scheme

After this apprenticeship

You’ll gain hands-on experience in all aspects of HR, including recruitment, onboarding, employee relations, learning and development, and more - all while studying towards a nationally recognised HR qualification

Ask a question

The contact for this apprenticeship is:

AQUATERRA ENERGY LIMITED

Kerrie Greenfield

kerriegreenfield@aquaterraenergy.com

The reference code for this apprenticeship is VAC1000328540.

Apply now

Closes in 19 days (Thursday 17 July 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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