Business Growth Apprentice

Summary

Point of contact for TreeLocate business partners, optimising sales by answering queries, offering advice and introducing new products and promotions. Articulate communication both written and verbal for telesales and face to face contact. Building relationships with key customers and coordinating customer visits to TL showroom.

Wage

£20,800 a year

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Training course

Sales executive (level 4)

Hours

Monday - Friday, 8am - 5pm.

40 hours a week

Start date

Monday 28 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Sales Order Processing (SOP) (including quotes, orders & stock enquiries over email, phone & webstore).
Sales negotiations with new and potential customers, targeting from research in the industry.
Proactive follow-up to new and lead customers (i.e. what was your experience, are you aware of webstore, USPs, etc.)
Utilise Power BI Reporting to obtain historical sales data to identify lapsed customers for re-engagement, working closely with Sales Analysis for targeting key customers with telephone calls, visits and marketing campaigns.
Customer relationship development (including existing, new, large and smaller customers, both remote and onsite)
Promote our pioneering product & expertise, using our identified USPs and experience.
Planning and merchandising exhibition stands and undertaking off-site sales activities which will include being out on the road visiting customers.
Contribute to the marketing plan and commercial calendar identifying activities to act on.
General office duties (including telephone and email communications).
Update SAP with new and amended Business Partner master data (i.e. contact details, addresses, etc.)

Where you'll work

Treelocate Europe
Kylefield
Belford
NE70 7AE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ZENITH PEOPLE LIMITED

Your training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

A fully work based programme undertaking Level 4 Sales Executive Apprenticeship Standard qualification over 18-months You will receive support from your employer mentor throughout as well as your training provider who will come out on site to deliver your apprenticeship qualification.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Analytical skills
Attention to detail
Communication skills
Customer care skills
IT skills
Organisation skills
Presentation skills
Team working

About this company

At TreeLocate, we are a proud family business with over 30 years of experience in crafting premium artificial trees, flowers, and foliage. Known for our exceptional quality and realism, we supply designers, architects, and businesses worldwide, offering everything from ready-made pieces to fully bespoke creations.

After this apprenticeship

Great progression opportunities within TreeLocate after the apprenticeship within various departments as well as furthering a career within the sales department.

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