Apprentice Road Freight Forwarder

Summary

Genus Logistics are recruiting for an Apprenticeship to develop towards becoming an International Freight Forwarder, whose overall aim is to manage or support our Customers’ logistics by arranging the movement of Freight. This can include Exporting and Importing Goods across the World.

Wage

£16,000 a year

Check minimum wage rates (opens in new tab)

Training course

International freight forwarding specialist (level 3)

Hours

Monday to Friday, either 8.00am to 5.00pm or 9.00am to 6.00pm – to suit successful candidate.

40 hours a week

Start date

Monday 4 August 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Apprentice Freight Forwarder, you'll play a crucial role in keeping goods moving efficiently across the UK and Europe.

Your training will cover:

Planning and coordinating time-critical transport across road, air, and sea
Learning the customs process to ensure smooth international shipments
Providing accurate quotes and ensuring they meet service level agreements (SLAs)
Monitoring shipments and keeping clients updated at every stage
Supporting emergency and sensitive logistics solutions
Delivering outstanding customer service in a high-pressure environment

Where you'll work

Unit 8
Cashs Business Centre
Coventry
CV1 4PB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

International Freight Forwarding Specialist Level 3 Apprenticeship Standard:

On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps

Requirements

Essential qualifications

GCSE in:

Maths and English (grade A*-C/ 4-9)

A Level in:

Any subject (grade A - E/Pass Grade)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Problem solving skills
Administrative skills
Team working
Positive Attitude
Willing to learn

Other requirements

Must be based within a commutable distance of Coventry. Previous customer service experience is a plus. It is an ideal opportunity for someone who has just completed A levels but has decided against going to University.

About this company

Genus Logistics is a leading provider of time-critical transport solutions across road, air, and sea, ensuring urgent shipments reach their destination with speed, precision, and reliability. Our clients trust us to handle complex logistics challenges, and we deliver, every time. This is your opportunity to step into the fast-paced world of global logistics, where no two days are the same. As part of our apprenticeship program, you'll gain hands-on experience, receive expert mentorship, and develop a career in one of the most exciting and essential industries in the world.

http://www.genuslogistics.co.uk (opens in new tab)

Company benefits

20 days of annual leave, plus public holidays. On-site parking. Full training & mentorship in a structured apprenticeship program.

After this apprenticeship

This is more than just a job; it’s a career path in an industry that’s always in demand
If you’re eager to learn, grow, and make an impact, apply today and start your journey in logistics with Genus Logistics

Ask a question

The contact for this apprenticeship is: