People Development Apprentice

Summary

The People and Culture Department at the National Theatre is offering an apprenticeship with the People Development Team. This role is for someone who is interested in the specialism of learning and development. It offers hands-on experience in a dynamic team. The apprenticeship provides knowledge, skills and behaviours similar to CIPD Level 3.

Wage

£25,207 a year

Check minimum wage rates (opens in new tab)

Increases as LLW increases

Training course

Learning and development practitioner (level 3)

Hours

Monday to Friday 10am to 6pm.

35 hours a week

Start date

Monday 13 October 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Support the People Development team in managing inboxes, escalating queries and providing first responses
Assisting and supporting the People Development team with programmes, training design and evaluation
Supporting and monitoring training requests, annual training plans, developing and maintaining relationships with key departmental and organisational contacts

Where you'll work

ROYAL NATIONAL THEATRE
UPPER GROUND
LONDON
SE1 9PX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

GINGER NUT MEDIA LIMITED

Your training course

Learning and development practitioner (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Identification of training/learning needs: Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
Identification of training/learning needs: Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
Identification of training/learning needs: Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
Identification of training/learning needs: Use effective analytical skills to seek out and analyse information.
Identification of training/learning needs: Take ownership through to resolution, escalating complex situations as appropriate
Training/Learning design: Design, construct and structure training / learning resources to meet a variety of needs, which will include:
Training/Learning design: Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
Training/Learning design: Planning programmes / sessions / modules
Training/Learning design: Selecting appropriate delivery methods
Training/Learning design: Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
Training/Learning design: Developing materials and resources to support learning.
Training/Learning delivery: Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
Training/Learning delivery: Plan, organise and prepare for a training/learning event/intervention in a timely fashion
Training/Learning delivery: Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
Training/Learning delivery: Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
Training/Learning delivery: Monitor a learner’s progress and deliver motivational and developmental feedback.
Training/Learning delivery: Manage participation, attitudes and behaviours to reach learning objectives.
Training/Learning delivery: Use effective coaching skills to enable learners to achieve learning objectives.
Evaluation: Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
Evaluation: Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
Evaluation: Apply techniques to analyse the impact of training from learners’ experience.
Communication and Interpersonal: Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
Communication and Interpersonal: Build trust and sound relationships with customers/learners/colleagues.
Communication and Interpersonal: Handle conflict and sensitive situations professionally and confidentially.
Teamwork and Collaboration: Consistently support colleagues / collaborate within the team and L&D to achieve results.
Teamwork and Collaboration: Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.

Your training plan

Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required. Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for the End Point Assessment. Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.

To support learning, we utilize online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

There will be an element of light manual handling when setting up workshops and events.

About this company

The National Theatre (NT) makes theatre that entertains and inspires using its creativity, expertise and unique reach. We share unforgettable stories with millions of audience members across the UK and around the world – on our own stages, on tour, in schools, on cinema screens and streaming at home. World-leading artists make their best work at the NT with the widest possible audience and impact. We invest in talent and innovation on stage and off. We take seriously our role as the nation’s theatre. Of the new productions we develop each year with a wide range of theatre companies, a third of that R&D (Research and Development) resource is dedicated to shows staged at theatres outside London.   Through touring our work to local theatres and schools and nationwide education and community programmes, we are active in over half of the local authorities in the UK and reach 87% of state secondary schools through our digital platforms. A registered charity with deeply embedded social purpose, the NT works with hundreds of schools and communities across the UK to spark imagination and inspire creativity, and to develop skills and pathways for careers in theatre. Our key objectives as we look to the next five years are towards economic, environmental and social sustainability, upholding a culture that aims to take care of our people and the wider world.

http://www.nationaltheatre.org.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Learning and Development Coordinator / Advisor / Business Partner
Learning Designer
Coach
Facilitator

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