Administration Apprentice

Summary

Based in the Team Valley in Gateshead you will undertake a variety of work primarily in Consumer Law and Employment Law. You will gain a real insight into the day-to-day work undertaken within an entrepreneurial business and you will be expected to make a valued contribution to the work of our existing fee-earners.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 9.00am - 5.30pm.

37 hours 30 minutes a week

Start date

Monday 21 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Experience of working in a fast-paced professional environment preferred
Excellent communication skills
High levels of computer literacy and competence; computer programming skills are a plus
Openness to learning new technology tools and systems
High level of attention to detail and a problem solver
Ability to adapt to changing work environments
Strong client focus and ability to demonstrate commitment to outstanding service delivery
Strong organisational and time management skills, with the ability to work either autonomously, co-operatively or with direction
Proven forward planning skills and the ability to manage own workload and prioritise workloads effectively
Commitment to continuous improvement in work processes; ability to identify areas in need of improvement and suggest new methods where appropriate
Strong interpersonal skills and the ability to deal with people at all levels
Ability to work well within a team and to be adaptable to changing work environments and demands

Where you'll work

UNIT 33
KINGSWAY HOUSE
KINGSWAY
TEAM VALLEY TRADING ESTATE
NE11 0HW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

COOL BLUE COLLEGE LTD

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Team working
Initiative
Non judgemental
Patience

About this company

Legalsolutions4u is a legal consultancy and we are motor trade legal experts who specialise in looking after all aspects of motor law for car dealerships.

After this apprenticeship

Potential for full-time employment on successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

COOL BLUE COLLEGE LTD

Rebecca

Rebecca.walker@coolbluecollege.com

The reference code for this apprenticeship is VAC1000328108.

Apply now

Closes in 17 days (Friday 18 July 2025 at 11:59pm)

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