Trade Operations and Data Administrator Apprentice

Summary

This apprenticeship offers a unique opportunity to gain real-world experience in global trade operations, with a particular focus on the exciting and vital world of precious metals trading. As a Trade Operations and Data Administration Apprentice, you will support key operational and administrative processes across four global trading regions.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

£18,000 to £22,000 depending on qualifications and experience

Training course

Business administrator (level 3)

Hours

Monday to Friday 9am to 5pm. Thursday and Friday working from home. 7.25 hours per day, ¾ hour for lunch.

36 hours 15 minutes a week

Start date

Sunday 28 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Enter allocated credit limits by office into the integrated trading system to support accurate credit analysis.
Help maintain and organise customer files, ensuring records are complete and compliant.
Respond to report requests from counterparties and internal stakeholders.
Support credit line monitoring and escalate risks (as defined by the company) when necessary.
Assist in tracking and supporting with the administration of credit renewals in a timely fashion.
Operational Support
Gain insight into the trade lifecycle and support day-to-day operational administrative processes when needed.
Help ensure smooth information flow between teams and platforms, supporting accuracy in both SAP and Trinity trading systems.
Compliance
Learn how internal controls work and why they matter in a regulated financial environment.
Assist in maintaining systems and controls that comply with internal, external, Financial Reporting Compliance (FRC), and FCA audit requirements.
Support the documentation and updating of process controls as needed.
Ad Hoc and Project Work
Collaborate with colleagues on team projects, helping and covering where needed.
Participate in system regression testing and improvement projects to improve operational efficiency.

Where you'll work

110 BISHOPSGATE
LONDON
EC2N 4AY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NEW CITY COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship - (Standard).
Skills, Knowledge and Behaviours.
You will be given day release to attend New City College 1 day per week.

Requirements

Essential qualifications

GCSE in:

English Language (grade 4 and Above or Equivalent)
Maths (grade 4 and Above or Equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative

Other requirements

Working in a busy trading office with tight deadlines can be stressful. The work can be repetitive and routine, but there are opportunities to do other varied tasks.

About this company

The London Office is a Trading office for Platinum Group metals. It is part of a standalone subsidiary referred to as Environmental Catalyst and Metal Solutions (ECMS) and is wholly owned by BASF. The ECMS business is dedicated to Mobile Emissions Catalysts, Precious Metals Trading, Recycling and related Products and Services. The group operates globally in over 15 countries and comprises of approximately 20 production sites and over 4,000 employees

After this apprenticeship

Route into the Operations team and eventual Trading related roles.

Ask a question

The contact for this apprenticeship is:

NEW CITY COLLEGE

Mylene Slama

Mylene.Slama@ncclondon.ac.uk

The reference code for this apprenticeship is VAC1000328089.

Apply now

Closes on Saturday 9 August 2025

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