Business Admin Apprenticeship

Castalia Montessori Day Nursery & Preschool

LONDON (E14 3NG)

Closes in 22 days (Friday 18 July 2025 at 11:59pm)

Posted on 25 June 2025


Summary

We are seeking a new member of staff to join our nursery administration team. As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

Training course
Business administrator (level 3)
Hours
Working 5 days a week, 7 hours per day. Times to be confirmed.

30 hours a week

Start date

Monday 28 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Ensuring a welcoming and friendly approach
  • Ensure that privacy and confidentiality are maintained at all times
  • Working with Microsoft package including Excel and Nursery software platform
  • Answering the phone and making calls
  • To maintain a 100% organised filing system of paper work and computer files
  • Speaking and emailing to parents with regards to payment, statements and invoices
  • General office duties, creating documents, photocopying and laminating
  • Any other duties appropriate to the post as directed by the Managers and directors

Where you'll work

21-23 CASTALIA SQUARE
POPLAR
LONDON
E14 3NG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will study a Level 3 in Business Administration, and all training will occur in the workplace. This will include Functional Skills in English and maths if required.

You will meet with your tutor virtually every 4 to 6 weeks, and you will be expected to record off-the-job training weekly.

More training information

You will also be required to complete a L3 Paediatric First Aid course.

Requirements

Desirable qualifications

GCSE in:

English & Maths (grade C/4/ Functional Skills Level 2)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Logical
  • Initiative
  • Patience

About this company

We have been serving our community for over 18 years. Castalia Montessori (formerly known as Headstart Day Nursery) provides childcare for the E14 area, Tower Hamlets and its surrounding areas. Our 2023 “Good” Ofsted report commented that “Children are happy and play independently. Staff are kind and warm with the children. They provide a varied range of activities based on children's interests”.

https://www.castaliamontessori.com/ (opens in new tab)

After this apprenticeship

On successfully completing the apprenticeship, if a permanent position is available, it will be offered.

Ask a question

The contact for this apprenticeship is:

EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED

Jenny Lindley

jenny.lindley@education-and-skills.com

07506080920

The reference code for this apprenticeship is VAC1000328011.

Apply now

Closes in 22 days (Friday 18 July 2025 at 11:59pm)

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