Training Compliance and Recruitment Administrator Apprentice

Summary

Here at Caremark, we are looking to invest in a Training Compliance and Recruitment Administrator Apprentice that will grow with the team into a key part of the Caremark Family. You will be at the forefront of all things as the Administrator offering first class service to organisational skills for the smooth running of the organisation..

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Pay reviewed regularly

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm

37 hours 30 minutes a week

Start date

Sunday 3 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main duties will include:

Looking after training matrix's
Using CRM systems
Complying with GDPR
Liasing with internal departments to ensure compliance amongst members of their teams and CQC
Data entry
Ensurin all internal and external training is complaint and up to date for all members of the team
Helping with the recruitment processes
Answering of teh telephone occassionally

Where you'll work

Caremark (East Riding) Unit 4 Priory Court
Saxon Way
Hessle
East Yorkshire
HU13 9PB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HULL COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be trained by highly skilled and experienced members of the Caremark family being shown all elements of the role to ensure all aspects of the apprenticeship is covered
You will also be allocated a Skills Coach from Hull College that will be visit and observe you onsite and support the training

More training information

Hull College will deliver the Apprenticeship Standard Business Administrator Level 3

Requirements

Desirable qualifications

GCSE in:

English (grade 5 - 9 or A* - C)
Maths (grade 5 - 9 or A* - C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Non judgemental
Patience

About this company

At Caremark we offer a broad spectrum of homecare services, ranging from live-in care to occasional assistance with personal care. Caremark can also provide respite care and support with day-to-day domestic activities.

https://www.caremark.co.uk/hull-and-east-riding/ (opens in new tab)

After this apprenticeship

On completion of the apprenticeship there is a full-time position available within Caremark to continue your career

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