Business Administration Apprenticeship

Summary

The successful candidate will aid in the smooth functioning of Evolve Sports Academy. Observe the market for potential new customers, take orders & distribute material, aid in the recruitment of new staff, aid in the placement of staff, ensure the registration system is kept up to date & organise staff profiles & resources, both physical & IT-based.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday either 8am - 4pm or 9am - 5pm.

35 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities and Skills:

Administrative Support: Provide essential administrative support to ensure the smooth functioning of the office and business operations.
Record Keeping: Maintaining accurate records, files, and documents is a core responsibility.
Communication: Handling phone calls, emails, and correspondence, and liaising with staff, clients, and other agencies.
Data Entry and Processing: Entering and processing data, preparing reports, and using office software.
Organisational Skills: Developing strong organisational skills to manage tasks, projects, and information effectively.
Problem Solving: Identifying and resolving issues, contributing to the improvement of processes and procedures.
Teamwork: Working collaboratively with colleagues and managers to achieve common goals.
Professional Development: Taking initiative to develop own and others' skills and behaviours.
Other Tasks: May include diary management, travel planning, arranging meetings, and supporting events.
Specific Skills: Typing, photocopying, preparing spreadsheets, and using office equipment.

Where you'll work

Commerce House
1 Exchange Square
Middlesbrough
TS1 1DE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EAST DURHAM COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will complete a level 3 Business Administration Apprenticeship Standard. This will be delivered in the workplace with visits from a trainer/coach once a month.

Requirements

Essential qualifications

GCSE in:

English (grade 4 / C and above)
Maths (grade 4 / C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working

About this company

Evolve Sports Academy is an alternative education sports coaching programme. Using sport as a tool, we deliver qualifications in Sport and Functional Skills to secondary school students who have been excluded / at risk of exclusion from school. Alongside delivering academic qualifications, we have a specific focus on developing young people with fundamental life skills. Our aim is to create an environment where each individual student can achieve their full potential.

https://evolvesportsacademy.com/ (opens in new tab)

After this apprenticeship

There is potential for a permanent position upon successful completion of the apprenticeship for the right candidate.

Ask a question

The contact for this apprenticeship is:

EAST DURHAM COLLEGE

Emma Norbury

emma.norbury@eastdurham.ac.uk

01915185587

The reference code for this apprenticeship is VAC1000327943.

Apply now

Closes in 25 days (Friday 25 July 2025 at 11:59pm)

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