Business Admin Apprentice

Summary

Advanced Care Yorkshire Ltd is a family-owned, family-oriented organisation providing dedicated care and support services. As part of their continued growth, they’re offering an exciting opportunity for a Business Admin Apprentice to join their team, a chance for you to take your first step towards a successful and rewarding career.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 9.00am - 5.00pm.

35 hours a week

Start date

Tuesday 15 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As the Business Admin Apprentice at Advanced Care, you’ll be at the heart of their operations, providing essential administrative support across the team. You will gain a thorough understanding of office functions while developing key skills and building your career in a supportive and professional setting.

Welcoming visitors and managing the reception area
Acting as the first point of contact for customers and clients
Handling general administrative tasks, including filing, data entry, and document management
Supporting the Senior Management Team with clerical and admin duties
Liaising with clients and external contacts professionally
Contributing to the smooth running of daily office operations

Where you'll work

Unit 5
Waterside Business Park
Livingstone Road
Hessle
HU13 0EG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HULL BUSINESS TRAINING CENTRE LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Apprenticeship in Business Administration consisting of:

Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)

You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative

About this company

Advanced Care Yorkshire Ltd is a trusted provider of high-quality domiciliary and community-based care services across Yorkshire. With a commitment to compassion, professionalism, and dignity, the company delivers tailored care solutions to individuals in the comfort of their own homes. Specialising in a range of support services—including personal care, companionship, respite care, and specialist support for complex needs—Advanced Care Yorkshire Ltd focuses on promoting independence and enhancing the quality of life for every client. Their team of dedicated and fully trained care professionals works closely with families and local authorities to ensure care plans are responsive, respectful, and person-centred.

After this apprenticeship

After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education.

Ask a question

The contact for this apprenticeship is:

HULL BUSINESS TRAINING CENTRE LIMITED

Mya Buckingham

mya@hullbusiness.co.uk

The reference code for this apprenticeship is VAC1000327940.

Apply now

Closes in 19 days (Monday 14 July 2025 at 11:59pm)

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