Administrative Assistant Apprenticeship
Ash Tree Surgery
LANCASHIRE (LA5 9JU)
Closes in 25 days (Friday 1 August 2025)
Posted on 7 July 2025
Contents
Summary
Duties to include, but not limited to; General Administrative Housekeeping i.e ensuring reception sites are adequately stocked. Preparing and receiving medical records. New patient registration inviting patients for annual reviews. Coding patients' medical records.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday.
Shifts to be confirmed.
30 hours a week
- Start date
-
Thursday 7 August 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties include, but not limited to;
- General Administration Housekeeping i.e ensuring reception sites are adequately stocked
- Preparing and receiving medical records
- New patient registrations
- Inviting patients for annual reviews
- Coding patients' medical records
Where you'll work
ASH TREES
CARNFORTH
LANCASHIRE
LA5 9JU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
LANCASTER AND MORECAMBE COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
More training information
Level 3 Business Administrator Apprenticeship Programme:
Relevant training will be provided through Lancaster and Morecambe College.
Functional Skills in maths and English may be required.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this company
Ash Trees Surgery currently has over 25,000 registered patients spread over a wide and diverse geographical area. In order to provide our patients with continuity of care, we divide our Practice area geographically into three sections (North, Central and South) with each section having its own dedicated group of GPs. Every patient has their own named registered GP and the number of patients allocated to a particular GP depends upon how many sessions that GP works per week. If you need to see your GP and they are not available, you will be offered an appointment with a different GP in the same group. We have a dedicated Urgent Care Team GPs that work with our Advanced Nurse Practitioners, Paramedics, First Contact Physiotherapists and Mental Health Practitioners to deliver ‘on the day’ care for urgent medical issues. For ongoing, chronic or non urgent problems, our three GP teams, working over our six sites, provide a high level of care in all other aspects of health and wellbeing.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Possibility of employment after apprenticeship for the right candidate.
Ask a question
The contact for this apprenticeship is:
LANCASTER AND MORECAMBE COLLEGE
Charlie Helme
c.helme@lmc.ac.uk
01524 521483
The reference code for this apprenticeship is VAC1000327872.
Apply now
Closes in 25 days (Friday 1 August 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.