Business Administration Apprentice
DORMOR MACHINE AND ENGINEERING COMPANY LIMITED
Cleveland (TS6 6XH)
Closes in 26 days (Monday 21 July 2025)
Posted on 24 June 2025
Contents
Summary
We are seeking a proactive and motivated Business Administration Apprentice to support our operations, customer service, and administration teams. This is an excellent opportunity to develop key business skills and gain valuable experience in a dynamic, engineering-led environment.
- Wage
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£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Days and shifts are to confirmed.
37 hours 30 minutes a week
- Start date
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Monday 28 July 2025
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will gain hands-on experience across a range of business functions and will be supported in developing the knowledge, skills, and behaviours required to successfully complete your Level 3 Business Administration Apprenticeship.
Key Responsibilities
- Support the creation and maintenance of internal documentation, reports, and correspondence
- Assist in processing customer enquiries, customer orders, supplier invoices, and purchase orders
- Update databases, maintain records, and ensure confidentiality of sensitive information
- Communicate with clients, suppliers, and stakeholders via phone, email, and in person
- Organise meetings, produce agendas
- Contribute to planning internal projects and events
- Learn to use business IT systems (Microsoft Office and ERP platforms)
- Undertake a business improvement project as part of your apprenticeship
- Support social media and marketing tasks in line with business needs
- Liaise with colleagues across departments to support the smooth running of the business
Where you'll work
Dormor Way
South Bank
Middlesbrough
Cleveland
TS6 6XH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
LEARNING SKILLS PARTNERSHIP LTD
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Level 3 Business Administration standard.
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C and above)
- Math's (grade 4/C and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Team working
About this company
Dormor Machine & Engineering is a leading sub-contract precision engineering company based in Teesside. We specialise in complex CNC machining, component assembly, and R&D services for sectors including defence, nuclear, and renewable energy. With ongoing investments in advanced technology and a commitment to innovation and sustainability, we are proud to support our clients with high-quality engineering solutions.
After this apprenticeship
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Dormor Machine & Engineering, has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.
Ask a question
The contact for this apprenticeship is:
LEARNING SKILLS PARTNERSHIP LTD
Holly Parkinson
Holly.Parkinson@lsprecruit.com
01482338844
The reference code for this apprenticeship is VAC1000327865.
Apply now
Closes in 26 days (Monday 21 July 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.