Business Administration Apprenticeship

Summary

Working In a small family run office. You will be working alongside peers to provide a happy professional service, with a view to work their way up the organisation.

Wage

£12,480 a year

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Weekend and Bank Holiday Enhancements.

Training course

Business administrator (level 3)

Hours

Monday – Friday 9-3. 30 Hours - Potential overtime available

30 hours a week

Start date

Tuesday 29 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Answering, screening and logging calls.

. providing professional and friendly greeting to all visitors.

. Data imputing.

. Running errands.

. Attending meetings.

. Managing Filing.

. Photocopying and other basic administrative tasks.

. Managing Diaries.

Where you'll work

7A HIGH STREET
CHIPPING SODBURY
BRISTOL
BS37 6BA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Your training plan:

You will complete the Level 3 Business Admin Standard at the Filton Campus of SGS College. Throughout the course you will be working on your portfolio and new learning in the workplace.

As well as managing a project to improve a process in your work environment. This will prepare you for your EPA by allowing you to document your skills, experiences, and achievements, creating a showcase of your professional development and knowledge in real-world scenarios.

More training information:

In addition to the Knowledge Skills and Behaviours set out in the apprenticeship standard, we also embed a City and Guilds Diploma in business administration. This covers the following mandatory units:

Principles of business administration
Personal and professional development
Managing performance
Your organisation
Communication in a business environment
Project management
ICT for business

In addition, learners will be required to select one relevant optional unit.

The diploma in business administration and knowledge set out in the apprenticeship standard is delivered through 10 classroom-based lessons at an SGS campus of your choice. During this time, the knowledge for the diploma and the standard will be delivered face to face.

You will be required to attend college up to one day a week during this period.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

We are a family run business that have been running for nearly 18years, we support adults with learning difficulties to live independently in the south Gloucestershire area, with the ethos to help individuals to become more independent, build confidence and empower choices. we are a team of around 50 people who work alongside the adult team and other professionals providing individual packages.

After this apprenticeship

Potential full time employment.

Ask a question

The contact for this apprenticeship is:

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

Kirsten Toghill

kirsten.toghill@sgscol.ac.uk

The reference code for this apprenticeship is VAC1000327803.

Apply now

Closes in 12 days (Tuesday 8 July 2025 at 11:59pm)

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