Business Support Administration Apprenticeship
SURREY SATRO LTD
SURREY RESEARCH PARK (GU2 7YG)
Closes in 20 days (Sunday 13 July 2025 at 11:59pm)
Posted on 23 June 2025
Contents
Summary
To provide efficient and proactive administrative support to the charity, with a particular focus on our vocational skills programme. You should be enthusiastic, adaptable, focused on solutions, and take pride in providing an excellent service to the people we work with.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday – core hours 9am to 5pm with occasional events outside of these times. Shifts TBC.
40 hours a week
- Start date
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Monday 1 September 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will be encouraged to bring ideas to the table, work collaboratively, and play a part in shaping our future.
- Support the Vocational Construction Programme with the administration of the programme working with the Education Lead and Programme Manager
- Responding to enquiries about the programme and marketing to potential new schools
- Day-to-day operations including liaison with schools and tutors, preparing and distributing materials to tutors, arranging cover when required and ensuring submission of assessment information required from tutors
- Support the organisation and delivery of events that SATRO run for young people
- We are a small team where everyone pulls together as needed so there will be occasions when you will need to help prepare for charity wide activities and support where required to meet the charity’s aims and obligations.
Where you'll work
UNIT 23
SURREY TECHNOLOGY CENTRE
40 OCCAM ROAD
SURREY RESEARCH PARK
GU2 7YG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
FARNBOROUGH COLLEGE OF TECHNOLOGY
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Requirements
Essential qualifications
GCSE in:
English & Maths (grade C / 4 and above)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
Failure to provide qualification/exam results may result in your application being rejected.
About this company
SATRO is an education charity based in Surrey, working across South Central England. Our purpose is to raise the aspirations of young people for their future careers, and through access to inspiring people from a wide range of businesses help them develop the skills and confidence to pursue their goals. STEM is at the heart of what we do, and we define this broadly because of the importance of a variety of different roles to making these businesses a successful part of our regional economy. We work by partnering with schools and employers to bring challenges, workshops, events and learning experiences to students of all abilities and backgrounds, with three key areas of focus: • Employability & Skills • STEM Education • Vocational Skills
After this apprenticeship
It is intended that this role will have scope for advancement and that the successful candidate will develop their skills in order to assume more responsibility for the operation of the vocational skills programme.
Ask a question
The contact for this apprenticeship is:
FARNBOROUGH COLLEGE OF TECHNOLOGY
Business Services
Business@farn-ct.ac.uk
The reference code for this apprenticeship is VAC1000327565.
Apply now
Closes in 20 days (Sunday 13 July 2025 at 11:59pm)
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