Business Admin Apprentice

Summary

To support the provision of a high quality general administrative service to the Regeneration Team. Services include providing an effective point of contact for our customers and external contractors.

Wage

£20,285.80 a year

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Training course

Business administrator (level 3)

Hours

Monday to Friday 9 am-5 pm.

37 hours a week

Start date

Monday 21 July 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Providing administrative support to the Regeneration team. Liaising with customers to log reports and schedule appointment visits. Updating records promptly and accurately for the Regeneration projects. Supporting with processing of monthly valuations which have been certified by the Contracts Managers.
• Undertake general administrative support duties within the Regeneration Team - filing, photocopying, processing mail, maintenance of records, processing of invoices, statistical returns, management information, maintaining databases and, where appropriate diary management.
• Prepare basic written correspondence as required, such as agendas, minutes, memos, letters and reports within timescales, booking of meetings as specified by the Contracts Manager

Where you'll work

2013 Mill Lane
Wingerworth
Chesterfield
S42 6NG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CHESTERFIELD COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administration Level 3 with support from your employer and the Chesterfield College Group.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Administrative skills
Number skills
Analytical skills
Team working
Initiative
Non judgemental
Patience

About this company

Rykneld Homes is responsible for the management, maintenance and improvement of around 7,600 properties and the neighbourhoods in which they are located on behalf of North East Derbyshire District Council.

https://www.rykneldhomes.org.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Potential for a full-time position upon completion.

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Hannah Donald

donaldh@chesterfield.ac.uk

07970031397

The reference code for this apprenticeship is VAC1000327382.

Apply now

Closes in 22 days (Sunday 20 July 2025 at 11:59pm)

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