Property Administrator Apprentice
KILMERS LTD
LONDON (E16 1AT)
Closes in 28 days (Thursday 31 July 2025 at 11:59pm)
Posted on 2 July 2025
Contents
Summary
We are looking for fantastic customer service-focused individuals to train as a Property Administrator and act as an ambassador for the company. You will support as part of the Tenancy and Property Management Teams, providing consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio
- Wage
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£13,348.40 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Pay may depend on experience
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 10am - 6pm (Day release to attend college).
34 hours a week
- Start date
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Monday 11 August 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Work closely with Property Management team, ensuring all properties are legal, safe, and ready for occupation.
- Carry out Pre-Tenancy Inspections (under guidance).
- Undertake administrative tasks, keeping records and logs up to date.
- Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities.
- Assist in checking that works are completed and keeping all parties updated.
- Help at the end of tenancies, including communication relating to deposit returns.
- Assist in resolving issues quickly and efficiently.
- Begin to understand relevant legislation.
- Attend regular Kilmers office meetings for example to review tasks/objectives assigned, provide updates etc. Always ensuring excellent communication with staff.
Where you'll work
UNIT 4
EXCEL MARINA
WESTERN GATEWAY
LONDON
E16 1AT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
NEW CITY COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Requirements
Essential qualifications
GCSE in:
- English (grade 4 and above (A-C))
- Maths (grade 4 and above (A-C))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
About this company
Kilmers Ltd was founded in 2008 and is an established and well-known Property Letting and Management company. Our success has been built on establishing respectful, honest and open relationships with all our clients. We are looking for fantastic customer service-focused individuals to train as a Property Administrator who will join us and act as an ambassador for the company. You will support the business as part of the Tenancy and Property Management Teams, providing consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio. Join our dynamic team and be a part of this ongoing success story!
After this apprenticeship
Once qualified the apprentice will be able to get into the property field and progress further into roles such as property manager, sales etc.
Ask a question
The contact for this apprenticeship is:
NEW CITY COLLEGE
Mylene Slama
Mylene.Slama@ncclondon.ac.uk
The reference code for this apprenticeship is VAC1000327353.
Apply now
Closes in 28 days (Thursday 31 July 2025 at 11:59pm)
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