Payroll Administrator Apprentice

Summary

Assist with admin duties in the delivery of an effective professional, customer-centric service to all employees and stakeholders across the BCA group. Work as part of team providing advice and guidance to a range of employee life cycle activities including employee’s queries and supporting the overall delivery of an accurate and timely payroll.

Wage

£25,500 a year

Check minimum wage rates (opens in new tab)

up to 10% annual bonus

Training course

Payroll administrator (level 3)

Hours

Working Monday to Friday 8.30 - 17.30 with 1 hour for lunch

40 hours a week

Start date

Monday 28 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Responsible for the efficient processing of payroll transactions e.g.: statutory absences, voluntary deductions, court orders, ex gratia payments etc. in an accurate and timely manner for all BCA group employees. Ensuring compliance with HMRC legislation and Company policies and being accountable for all employees’ data, accuracy of pay and record keeping in accordance with Data Protection and Employment Law
Ensure all overtime and absence instructions from T&A or other means are processed correctly
Process P45’s and new starter declaration forms in a timely manner.
Comply with all statutory guidance both existing and future changes i.e., calculations for holidays, SMP, SSP, SPP, P11D and P60s
Ensure employee records are maintained and accurately reflect any agreed changes
Responsible for processing Tax code and Student loan notifications via HMRC RTI functionality
Responsible for extracting and processing T&A extracts
Responsible for notifying statutory bodies such as county courts when an employee has left
Responsible for reviewing exception reports such as sickness, salary etc and pay calc’s messages, to identify further payroll transactions, ensuring identified transactions are processed in accordance with the departmental procedures
Responsible for interpreting payroll transactions and resolving data queries accurately where appropriate, whilst ensuring all data protection criteria are always met
Reviewing, resolving, and processing of rejections ensuring corrective actions and justifications are processed and documented in accordance with the internal checking procedures.
Responsible for completing and distributing statutory and third-party forms / requests within agreed timescales, including SSP1, SMP1, Insurance letters etc.
Provide day to day support to team members, such as contingency cover for holiday and absence; undertaking tasks relating to the processing of payroll transactions to achieve delivery to the agreed timescales
Identify trends to enable continuous service and efficiency improvements and actively assists the Management team in continuous service and efficiency improvements projects
Using your professional judgement escalate and make the Payroll Lead aware of issues as they arise during the payroll processing cycle
Contribute to the development, implementation and maintenance of relevant processes, procedures and work instructions in-line with best practice and organisational priorities
Contribute to the development of best practice in the use of Resourcelink, Oracle & Kronos for associated payroll transactions.
Using your experience to process and manage data from the different stages of the business. This will include data cleansing, GDPR compliance, document retention and handling

Where you'll work

Blackbushe Airport, Blackwater
Camberley
GU17 9LG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SMART TRAINING AND RECRUITMENT LIMITED

Your training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment.

More training information

In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency or hold a valid visa that meets the exceptions to this rule.

Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Patience

Other requirements

Hybrid working 4 days from home, 1 day minimum at office - Blackbushe Airport, Auction Centre, Blackwater, Eversley, Camberley GU17 9LG

About this company

Established for over 60 years, BCA is the market leader in vehicle auctions and remarketing throughout mainland Europe and the UK. The region's leading automotive manufacturers, motor vehicle dealer groups, rental, fleet, leasing and finance companies choose BCA for vehicle remarketing and associated services. Each year BCA sells over 1 million used vehicles, ranging from nearly-new and ex-lease stock to budget and older product. The company goes beyond selling vehicles for customers, providing complete remarketing solutions that may comprise vehicle document management, defleet and inventory management services, vehicle inspections and logistics, vehicle smart repair and valeting, physical auction and online sales, training and more.

http://Bca.com (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

You will gain experience working in a payroll environment and achieve a recognised qualification.

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