Business Administration Apprentice

Summary

Join our supportive HR team as an apprentice and gain hands-on experience in all aspects of HR administration. You’ll build valuable skills, take on real responsibility, and support key processes while working towards a recognised qualification. A great opportunity to start your HR career.

Wage

£22,500 a year

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.00am - 4.00pm.

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The HR Administrator plays a key role in ensuring the smooth and
efficient administration of all HR-related documentation and
processes, supporting both the HR Advisor and HR Manager within
a small, collaborative team.

This is an administration-heavy role, requiring strong attention to
detail and excellent organisational skills. You will be responsible for
managing employee records, assisting with onboarding and
offboarding processes, coordinating training documentation, and
supporting day-to-day HR operations.

You’ll need to be comfortable multitasking and willing to take on a
variety of responsibilities to support the wider HR function. The
role requires someone proactive, adaptable, and confident in
managing their workload, as well as stepping in to support
colleagues when needed.

Strong communication skills and a team-focused attitude are
essential to succeed in this role.

Tasks:

Maintain and update employee records and HR databases
Assist with onboarding and offboarding processes
Prepare contracts, letters, and HR documents
Coordinate training and track completion
Support absence and holiday tracking
Handle general HR-related queries
Schedule meetings, interviews, and reviews
Help with payroll administration tasks
Ensure compliance with HR policies and procedures
Provide admin cover for team members when needed
Support ad hoc duties where necessary

Where you'll work

This apprenticeship is available in these locations:

Orchard House Main Street Countesthorpe, Leicester, LE8 5QX
22 Longacre Close, Sheffield, S20 3FR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ACCESS TRAINING (EAST MIDLANDS) LTD

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet
the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job
activities and training.
On the job and off the job training will be delivered in the
workplace.

Requirements

Essential qualifications

GCSE in:

English (grade Grade 4/C or above)
Maths (grade Grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Team working
Initiative
Non judgemental
Confidence
Sense of Humour
Proactive
Responsible

Other requirements

Formal interview attire. Face to face.

About this company

Skills People Group is a national provider of NVQs, programmes for the unemployed and compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers.

http://www.skillspeoplegroup.com (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

There is potential to progress onto a permanent role within the HR
team and take further qualifications after this apprenticeship.

Ask a question

The contact for this apprenticeship is: