HR Support Administrator Apprentice

Summary

We are seeking a detail-oriented and proactive HR Administrator to support the HR team with the smooth running of administrative processes, filing systems, and data analysis tasks.

Wage

£21,000 a year

Check minimum wage rates (opens in new tab)

Training course

HR support (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm. Shifts TBC.

37 hours a week

Start date

Monday 28 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are seeking a detail-oriented and proactive HR Administrator to support the HR team with the smooth running of administrative processes, filing systems, and data analysis tasks. This is an entry-level position ideally suited to someone who has recently completed A Levels, has excellent English and Maths skills, and is looking to build a career in HR through a Level 3 HR Admin Apprenticeship.

The successful candidate will play a key role in ensuring HR data is accurately maintained, reports are prepared efficiently, and filing is organised and compliant. You will gain exposure to a wide range of HR functions while learning on-the-job.

Key Responsibilities:

Administrative Support

Maintain and update employee records both electronically and in physical files.
Assist with preparing HR documents such as offer letters, contracts, and onboarding paperwork.
Support the coordination of HR processes such as recruitment, onboarding, training tracking, and offboarding.

Data Management & Analysis

Use Microsoft Excel and other tools to input, manage, and analyse HR-related data.
Prepare basic reports and summaries for the HR team and senior management.
Ensure data accuracy and confidentiality at all times.

Process & Filing Efficiency

Maintain well-organised and compliant filing systems.
Support the implementation of efficient HR administrative processes.
Identify areas for process improvement and contribute to continuous improvement efforts.

General HR Support

Assist with diary management and scheduling for HR-related activities.
Respond to internal HR queries in a timely and professional manner.
Provide support to the wider HR team as required.

Where you'll work

Bewlay House 2 Swallow Place
London
W1B 2AE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

JUST IT TRAINING LIMITED

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3 Apprenticeship Standard:

As part of this apprenticeship, the apprentice will study the Foundation Certificate in People Practice accredited by the CIP

Apprentices will be required to attend a series of workshops to study 4 mandatory modules:

Business, Culture and Change in Context
Principles of Analytics
Core Behaviours for People Professionals
Essentials of People Practice

HR Support Level 3 Apprenticeship Standard:

You will also receive full training and support from the apprenticeship team to increase your skills
Your training will include gaining a Level 3 HR Support qualification

Requirements

Essential qualifications

GCSE in:

English (grade C/4 +)
Maths (grade C/4 +)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Positive attitude
Hard-working
Motivated

About this company

We advise education and training institutions and providers of technology and services to the sector on corporate and business strategy. We also support trade and financial investors in education businesses with portfolio reviews, M&A screens, and both buy-side and sell-side commercial due diligence.

After this apprenticeship

Career progression opportunities
Secure a full-time position after successful completion of apprenticeship

Ask a question

The contact for this apprenticeship is: