PA to Managing Director - Business Administration Level 3 Apprenticeship – Find an apprenticeship

Summary

This apprenticeship position provides an excellent opportunity to develop administrative, organisational and communication skills while working directly with the Managing Director of a growing construction company. You will provide high-quality PA and administrative support, ensuring the Managing Director’s office runs efficiently.

Wage

£15,999.88 a year

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.00am - 4.30pm with 1 hour lunch.

37 hours 30 minutes a week

Start date

Friday 1 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Inbox Management: Monitor, prioritise and organise the Managing Director’s inbox, flagging urgent items and drafting responses when appropriate
Call Handling: Manage inbound and outbound calls on behalf of the Managing Director, ensuring messages are logged and followed up
Diary Coordination: Schedule meetings, appointments and travel arrangements, ensuring effective time management and avoiding conflicts
Document Typing & Editing: Type up quotations, proposals, and amendments accurately and efficiently, ensuring formatting is consistent and professional
External Communication: Distribute project-related documents to clients, consultants, and subcontractors in a timely and organised manner
Site Information Support: Provide team members and stakeholders with accurate site details including addresses, access instructions, and key points of contact
Meeting Administration: Attend internal and external meetings to take minutes, type them up, and distribute to all relevant parties.
Job Administration: Provide admin support for 10–15 live projects at any one time including data entry, completion of pricing templates, and file organisation
Procurement Support: Assist with placing orders for subcontractors and materials in line with procurement procedures
Purchase Orders: Raise purchase orders using the company’s internal systems and liaise with finance or site teams as required

Where you'll work

Unit 2 Churchill Court
Hortons Way
Westerham
TN16 1BT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LONDON SOUTH EAST COLLEGES

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

On programme Training:

Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English
Institute of Apprenticeship Certificate
End-Point Assessment (EPA)
Knowledge Training Test
Skills Test
Oral Questioning – underpinned by portfolio

Requirements

Essential qualifications

GCSE in:

Maths and English (grade A*-C / 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Patience
Multi-tasking

Other requirements

Smart-Casual workwear – no sports trainers, clothing/tracksuits.

About this company

At Ensigna Construction, we don’t just build—we deliver excellence. Since 2006, we have established ourselves as a trusted SME, providing design & build, refurbishment, fit-out, and planned & reactive maintenance services across the public, private, and commercial sectors. Based in South East London, we are an accredited Chartered Institute of Building (CIOB) company, recognised for our high-quality standards, safety-first approach, and commitment to sustainability.

https://ensigna.co.uk/ (opens in new tab)

After this apprenticeship

Successful apprentices may progress into a permanent full-time role, with potential for further training in senior administration, project support, or executive assistant roles

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