Training Co-Ordinator Apprentice

Summary

Learning while working towards a CIPD Level 3 in Learning & Development. This 18-month apprenticeship is designed to give you hands-on experience of gaining workplace experience in a FMCG environment.

Wage

£23,000 a year

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This is above minimum wage

Training course

Learning and development practitioner (level 3)

Hours

Monday to Friday. Working hours can be discussed Options 7am-3pm 8am-4pm 9am-5pm.

35 hours a week

Start date

Monday 18 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will be:

Managing training records
Co-ordinating inductions for new starters
Booking and arranging internal and external compliance training
You’ll play an active part in driving our Training Strategy

Where you'll work

Aston Lane North
Whitehouse Ind. Estate
Runcorn
WA7 3BE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CITY SKILLS LIMITED

Your training course

Learning and development practitioner (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Identification of training/learning needs: Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
Identification of training/learning needs: Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
Identification of training/learning needs: Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
Identification of training/learning needs: Use effective analytical skills to seek out and analyse information.
Identification of training/learning needs: Take ownership through to resolution, escalating complex situations as appropriate
Training/Learning design: Design, construct and structure training / learning resources to meet a variety of needs, which will include:
Training/Learning design: Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
Training/Learning design: Planning programmes / sessions / modules
Training/Learning design: Selecting appropriate delivery methods
Training/Learning design: Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
Training/Learning design: Developing materials and resources to support learning.
Training/Learning delivery: Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
Training/Learning delivery: Plan, organise and prepare for a training/learning event/intervention in a timely fashion
Training/Learning delivery: Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
Training/Learning delivery: Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
Training/Learning delivery: Monitor a learner’s progress and deliver motivational and developmental feedback.
Training/Learning delivery: Manage participation, attitudes and behaviours to reach learning objectives.
Training/Learning delivery: Use effective coaching skills to enable learners to achieve learning objectives.
Evaluation: Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
Evaluation: Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
Evaluation: Apply techniques to analyse the impact of training from learners’ experience.
Communication and Interpersonal: Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
Communication and Interpersonal: Build trust and sound relationships with customers/learners/colleagues.
Communication and Interpersonal: Handle conflict and sensitive situations professionally and confidentially.
Teamwork and Collaboration: Consistently support colleagues / collaborate within the team and L&D to achieve results.
Teamwork and Collaboration: Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.

Your training plan

Training will be online half day workshops once per month for 8 months.

The end point assessment will take place on site, in person.

More training information

City Skills will provide a one to one assessor and mentor.

During your time in role you will gain all the necessary skills and knowledge to evidence your learning.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade Min C or 5/6)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental

Other requirements

The role will require good listening and attention to detail. Ability to work on own initiative and also in a team.

About this company

Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 27,000+ people work in Supply Chain and Manufacturing. It’s an intricate and sophisticated operation that’s the product of logistical, manufacturing, and technical collaborations. We operate Guinness packaging facilities at Marshalls Road in Belfast, Northern Ireland, and Runcorn, in North West England, producing canned, bottled and kegged product for Ireland, UK and export markets. Significant investment is underway at both of these locations.  This role is site based at Runcorn which is an 18 Acre site running a 24/7 Operation with 4 rotational crews.  It has 2 Bottling, 2 Canning lines and 1 Kegging production line.  There are 90+ SKUs with 16 different Beer/Liquid types covering producing on average 23million cases of product per annum.

https://www.diageo.com/en (opens in new tab)

Company benefits

There are a number of benefits as a DIAGEO employee, including shares, contributory pension, a generous product allowance and other benefits available.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

A CIPD Level 3 qualification provides a solid foundation for a career in HR or L&D, and can lead to entry-level roles like HR Assistant or Administrator. It's comparable to an A-Level and suitable for those starting their HR journey.

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