HR Assistant Apprentice

Summary

We’re offering an exciting opportunity for an enthusiastic and motivated individual to join our People Services Team as an Apprentice HR Assistant. This role will provide hands-on experience in all aspects of HR administration and support while you work towards a nationally recognised qualification.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

HR support (level 3)

Hours

Monday to Friday 8.30am till 4.30pm.

37 hours 30 minutes a week

Start date

Monday 21 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Apprentice HR Assistant, you will play an important part in supporting the day-to-day operations of the People Services function. You will gain experience in a wide range of HR processes including recruitment, onboarding, employee relations, training coordination, and data management.

Key Responsibilities

Provide comprehensive administrative support to the People Services Team, including handling enquiries, maintaining accurate records, and supporting meetings and projects.
Assist with recruitment, onboarding, and training coordination, ensuring all processes run smoothly and in line with policy and GDPR requirements.
Develop knowledge of HR policies and procedures to deliver first-line advice, manage sensitive information confidentially, and support the wider team as needed.

Where you'll work

PENNINGTON CHASE
LOWER PENNINGTON LANE
LYMINGTON
HANTS
SO41 8ZZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

FAREPORT TRAINING ORGANISATION LIMITED

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4/5)
Maths (grade 4/5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

Oakhaven Hospice serves the community of the New Forest, as is committed to providing outstanding in-patient, day hospice and community care for patients with life limiting illnesses and support to their families/carers. Our team works together to ensure that every individual receives the dignity, comfort, and support they deserve. We are committed to equality of opportunity at Oakhaven.

https://www.oakhavenhospice.co.uk/ (opens in new tab)

Company benefits

Holiday: 28 days plus bank holidays (Pro rata for part time employees) Long service leave at 5 and 10 years Company pension scheme Life Assurance Cash Health Plan Employee Assistance Programme A truly supportive and caring environment

After this apprenticeship

Potentional of a permanent role within the HR team.

Ask a question

The contact for this apprenticeship is:

OAKHAVEN TRUST

Helen Humphreys

hradmin@oakhavenhospice.co.uk

The reference code for this apprenticeship is VAC1000326845.

Apply now

Closes in 16 days (Sunday 6 July 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Cookies on Find an apprenticeship

Contents