Apprentice School Admin Assistant

Summary

To work as a member of the School Front Office Team, welcoming parents and visitors to the school in the role of Receptionist/Admin Assistant and providing administrative support in a variety of operations.

Wage

£14,133.60 to £22,857.12, depending on your age

National Minimum Wage

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Training course

Business administrator (level 3)

Hours

Number of Hours: 36 hours (6 hours 40 mins study release Tues, Wed, Thurs PM). Working days: Monday to Friday - 40 weeks per year. Lunch break length: 30 minutes. Start Time: 8.00am. Finish Time: 15.40pm.

36 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Tasks and Responsibilities

Maintain an organised and well-resourced reception area, ensuring parent information is freely available as appropriate
To manage, monitor and maintain an overview of the school lunch system, ensuring efficient administration
To carry out clerical duties as required
To assist with updating the school information management system, Bromcom
To ensure all deadlines are met through careful prioritisation/workflow management
To liaise with school staff and others outside the school, including parents, professional associations and the local community, in a highly professional manner and representative of the high standards of the school.
Provide first point support to academic and non-academic staff.
To provide administrative support to the school; have excellent knowledge of school office procedures to carry out administrative duties in a timely and efficient manner
Hold a first aid certificate and maintain this qualification – training will be provided.
Provide first aid for children throughout the school day, dealing with minor injuries and administering first aid, following the correct guidance, contact parents where necessary and keep up-to-date record books as per the school’s policies and procedures

Where you'll work

Boxgrove Primary School
Boxgrove Lane
Guildford
GU1 2TD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ACTIVATE LEARNING

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business administrator Level 3 (A level)
Typical duration: 18 months
Apprenticeship standard
Dedicated Performance Coach
Maths and English Functional Skills TBC

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 or Functional Skills L2)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

Employees are subject to an enhanced DBS check for the child workforce and successful clearance is a pre-requisite condition of employment. Communicates enthusiasm and energy Strict adherence to confidentiality Committed to continuing professional development

About this company

Boxgrove is an Academy co-educational school for children aged 4 – 11 years old and is situated on the east side of Guildford (between Burpham and Merrow). We are a three-form entry school with a Published Admittance Number (PAN) of 90. At Boxgrove we believe that children are at the heart of everything that we do. Our talented team is committed to nurturing a love of learning by providing rich and exciting opportunities, which enable children to be creative, inquisitive, happy, caring and independent. We want every child to: • Love learning • Find their strengths and talents • Achieve more than they thought possible. Boxgrove Primary School is part of the Learning Partners Academy Trust

https://boxgrove.surrey.sch.uk/ (opens in new tab)

Company benefits

Cycle to Work Scheme. Discounted Gym membership. Employee Assistance Programme.

After this apprenticeship

Fixed term appointment until 31/8/2027 with possible employment after that date due to re-organisation.

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