Business Administration Apprenticeship

NEXT STEP TRAINING LTD

London (2 available locations)

Closes in 14 days (Tuesday 1 July 2025 at 11:59pm)

Posted on 17 June 2025

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Summary

Enjoy regular team events, free or discounted travel, exclusive discounts at 350+ retailers, and reduced council tax once registered as an apprentice. You’ll also receive 28 days of paid holiday (including bank holidays), company pension, rewards and incentives, plus a clear, structured career pathway.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, varied shifts between 6:30am - 6:00pm. No weekends.

40 hours a week

Start date

Wednesday 2 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Training

Your full role and responsibilities will be set out by your employer.

NextStep Training will provide you with all of the on-the-job training needed to help you upskill in your role. Your 20% off-the-job learning will be built into your working week to support your development.

You will be working towards the Level 3 Business Administrator Apprenticeship Standard, which includes:

  • Knowledge, Skills and Behaviours tailored to administrative responsibilities
  • Level 2 Functional Skills in Maths and English (if required)

Qualifications Required:

  • Strong written and spoken English – Essential
  • Basic IT knowledge and digital literacy – Desirable
  • Willingness to learn and grow within a business environment – Essential

Skills Required:

Excellent communication and interpersonal skills
Strong organisational and planning abilities
Ability to work independently and as part of a team
Attention to detail and a proactive attitude
Reliable, motivated, and eager to develop professionally


This apprenticeship provides a strong foundation in business operations and is ideal for individuals looking to start or grow their career in administration. Successful completion can lead to a range of administrative, coordination, and supervisory roles across various industries.

Where you'll work

This apprenticeship is available in these locations:

  • Unit A, Red House, 67 Lawrence Road, London, N15 4GL
  • The Avenue, London, N17 6TG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NEXTSTEP TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this company

Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.

After this apprenticeship

Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.

After completing the Level 3 apprenticeship, individuals typically move into roles such as:

  • Senior Administrator
  • Office Coordinator
  • Team Assistant
  • Executive Assistant
  • Project Support Officer
  • Customer Service Supervisor
  • HR or Finance Assistant (depending on business area)

As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:

Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.

The course focuses on:

  • Strategic planning and project management
  • Leading and developing teams
  • Financial and operational control
  • Managing performance and delivering results
  • Building stakeholder relationshipsCoaching and mentoring

On completion, learners are equipped to take on roles such as:

  • Operations Manager
  • Office or Practice Manager
  • Business Development ManagerProject Manager
  • Department Manager
  • Regional or Area Manager

Ask a question

The contact for this apprenticeship is:

NEXTSTEP TRAINING LIMITED

The reference code for this apprenticeship is VAC1000326665.

Apply now

Closes in 14 days (Tuesday 1 July 2025 at 11:59pm)

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