Business Administration Assistant (Logistics and Procurement) Apprentice

Summary

As the logistics administrator you are contributing to the improvement and saving of patient lives by ensuring internal and external customers have the right products delivered at the right time to the right location. Daily responsibilities also include providing essential support to procurement department.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Thursday, 09:00 - 16:30. Friday, 08:30 - 15:00. Flexible and hybrid working available.

38 hours a week

Start date

Monday 14 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities

Support the logistics function of the procurement team, mainly worldwide & EU imports
Support the logistics function of the sales team, either export or domestic UK service
Work with International suppliers in accordance with their lead time and coordinate any delivery issues or delays. Ensure on time production, that goods are available to ship at the agreed time and place according to the INCO terms
Communicate with shipping companies ensuring shipments are organised as per customer requirements ensuring high service levels, and to escalate issues when necessary
Administration for all shipments including documentation management
Research best value for money shipping methods, negotiate best terms, balancing cost and transit time
Provide clearance instructions for import shipments ensuring goods clear customs in a timely manner before delivery
Update transport costs internally to ensure true cost of purchase and sales are accurate
Liaise with internal stakeholders on a regular basis communicating weekly status updates
Provide support throughout the procurement department
Check and process invoices, liaising with the accounts department to resolve any queries
Contact suppliers to ensure all regulatory documentation is up to date and compliant
Assist with purchasing inbound requests received via purchasing inbox
Progressing outstanding orders to ensure timely delivery

Where you'll work

City Gate
London Road
Derby
Derbyshire
DE24 8WY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours

More training information

DBC Training are a multi award-winning employment and skills training provider.

We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential.

https://dbc-training.co.uk/

Requirements

Essential qualifications

GCSE or equivalent in:

English and maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Team working

Other requirements

28 days holidays (including bank holidays), rising to 33 after 1 year service, employee owned trust, various charity and celebration events, Pension, shut down between Christmas and New Year.

About this company

Pennine Healthcare is one of the UK’s leading manufacturer and distributor of single use, sterile Hospital Ward & Theatre Consumables and Custom Procedure Packs, as well as being one of the leading suppliers of PPE into healthcare settings. We export our products worldwide. Pennine is an employee owned Trust and was established in 1963.

https://www.penninehealthcare.co.uk (opens in new tab)

Company benefits

28 days holidays (including bank holidays), rising to 33 after 1 year service, employee owned trust, various charity and celebration events, pension, shut down between Christmas and New Year.

After this apprenticeship

This apprenticeship is a route into our Quality Specialist role or other administration roles within Pennine.

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

Heather Duffield

heather@dbc-training.co.uk

07375919487

The reference code for this apprenticeship is VAC1000326522.

Apply now

Closes in 17 days (Friday 4 July 2025 at 11:59pm)

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