Business Administrator Apprentice (Business Risk & Internal Audit)

Summary

With a keen eye for detail and a knack of juggling different priorities, you’ll be working alongside our Risk & Assurance Advisor as you gain hands on experience in how we manage business risk at Yorkshire Housing. You’ll work with our teams from different areas of the business to check we’re following internal processes and reducing risks.

Wage

£15,015 a year

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Salary will progress in line with NMW in year 2. You can claim back for prescriptions, eye tests, make the most of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.

Training course

Business administrator (level 3)

Hours

Monday- Friday - 7 hours per day, start and finish times to be confirmed.

35 hours a week

Start date

Monday 8 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You’ll work with our teams from different areas of the business to check we’re following internal processes and not leaving ourselves open to risk. Think of it as being part detective and part quality checker – making sure everything runs smoothly and nothing slips through the cracks.

This role is part of our Internal Audit and Risk Function – focussing on how we operate, not financial accounting. It’s perfect if you’re curious, organised and want to understand how the different parts of a business come together.

At Yorkshire Housing, we’re all about investing in future talent! This apprenticeship is your chance to gain essential skills while getting hands-on experience in Risk and Internal Audit. It’s a great opportunity to kickstart your career while making a real difference to the future of housing!

You’ll be working with our friendly and knowledgeable team, who’ll support, guide, and mentor you as you grow your skills and experience. Whether it’s helping to gather responses to internal audit recommendations or pulling together information for reports, you’ll get a bird’s-eye view of how our business operates. You’ll also see how all our teams work together to ensure our customers have a place they’re proud to call home.

Here’s what else you’ll be getting up to:

Organising and coordinating risk meetings
Taking notes in meetings and helping keep risk registers updated
Supporting the internal audit programme
Assisting with meeting preparation and follow-ups
Gathering information for risk and assurance reports
Helping monitor shared email inboxes
Providing figures for monthly reports
Work towards Business Adninistrator Level 3 qualification

Where you'll work

West Yorkshire
LS10 1FB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LUMINATE EDUCATION GROUP

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door.

As we continue to develop new homes and our customer base expands, it’s more important than ever that we look towards our future talent and ensure we have the best people in place to provide excellent support to our customers. As a Business Administrator Apprentice, you’ll play a key role in making this happen.

More training information

You’ll be working towards completing a Level 3 Business Administrator qualification. You’ll be attending college one day per month and you’ll need to make sure that all of your assignments and assessments are completed as you work towards your qualifications.

Requirements

Essential qualifications

GCSE in:

5 subjects including English and Maths (grade Level 4 (C) or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Organisation skills
Problem solving skills
Analytical skills
Driven and self-motivated
Can manage own workload
Methodical approach to work
A passion to learn and apply
Strong communication skills
Excellent teamwork skills

Other requirements

At YH, we’re actively building a work environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.

About this company

At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door. As we continue to develop new homes and our customer base expands, it’s more important than ever that we look towards our future talent and ensure we have the best people in place to provide excellent support to our customers. As our Multi-Trade Apprentice you’ll play a key role in making this happen.

https://www.yorkshirehousing.co.uk/ (opens in new tab)

After this apprenticeship

At the end of your apprenticeship, we’ll strive to work together to support you into a progression role.

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