HR Apprentice

THE EXTRACARE CHARITABLE TRUST

COVENTRY (CV3 2SN)

Closes on Sunday 20 July 2025

Posted on 17 June 2025

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Summary

ExtraCare are looking for a positive and organised individual with an interest in pursuing a career in HR to join as a HR Apprentice. The HR Apprentice would join our award-winning charity, The ExtraCare Charitable Trust, and contribute to our mission of creating ‘better lives for older people’.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Salary £14,723 per annum in year one; increasing in year two to National/Living wage

Training course
HR support (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm Time will be provided during this time for 'off the job' hours.

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • This role has a wide remit across all HR areas which will include tasks from within the HR, Recruitment and Learning & Development teams and workstreams
  • The successful candidate will provide administrative and supportive assistance to the HR function as a whole and provide an efficient and streamlined service with regard to all HR related tasks
  • Strong verbal and written communication skills, and customer service skills are required
  • We are looking for a HR Apprentice with administrative and organisational skills
  • The ideal HR Apprentice candidate will have an interest in pursuing a career in Human Resources
  • They should have an honest and open approach to communication, and a positive attitude to tackling challenges
  • They should have the ability to act in a confidential and sensitive manner
  • Please see job description for further information about this exciting opportunity
  • ExtraCare strives to create a workplace that fully reflects society
  • We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community

Where you'll work

7 HARRY WESTON ROAD
BINLEY BUSINESS PARK
BINLEY
COVENTRY
CV3 2SN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CROSBY MANAGEMENT TRAINING LTD

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

  • Training will start late September 2025
  • 10 workshops (held at monthly intervals) on Microsoft Teams (with occasional travel to Wolverhampton for classroom based workshops)
  • As part of this role, you will also be expected to undertake and achieve a Level 3 HR Apprenticeship (which can also include the CIPD’s Level 3 Certificate in People Practice).
  • + Optional 3 day adventure residential

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Creative
  • Non judgemental
  • Ability to act confidentially

About this company

The HR Apprentice would join our award-winning charity, The ExtraCare Charitable Trust, and contribute to our mission of creating ‘better lives for older people’.

https://www.extracare.org.uk/ (opens in new tab)

Company benefits

25 days annual leave, plus Bank Holidays Contributory Pension (up to 9%) Buy And Sell Holiday Free Life Insurance Cycle2work Scheme Attendance Reward Free use of on-site location gyms Ongoing Training and Development

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • The ideal HR Apprentice candidate will have an interest in pursuing a career in Human Resources

Ask a question

The contact for this apprenticeship is:

THE EXTRACARE CHARITABLE TRUST

Mary Nugent

mary.nugent@extracare.org.uk

07458059935

The reference code for this apprenticeship is VAC1000326489.

Apply now

Closes on Sunday 20 July 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.