HR & Training Administrator - Apprentice

J. MURPHY & SONS LIMITED

Leeds (LS9 0NY)

Closes on Thursday 31 July 2025

Posted on 17 June 2025


Summary

HR Support Level 3 Apprentice Murphy is recruiting a People Shared Service Centre Apprentice to begin their professional journey in the Human Resources (HR) and Learning & Development (L&D) space where you will gain practical skills and insight into how the People Shared Services function operates.

Wage

£14,722.50 to £23,809.50, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday to Friday, office based 8:00am-4:30pm or 9:00-5:30pm.

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

A day in the life of a Murphy HR & Training Administrator - Apprentice

Service Centre Support

  • Act as a first point of contact (with guidance) for employee queries via email, phone or in person
  • Support the administration of employee lifecycle processes (e.g., starters, leavers, contractual changes).
  • Support the administration of all employees' training and development processes.
  • Monitor and respond to requests in the Service Centre Mailbox, escalating as appropriate

Administration 

  • Learn to maintain accurate and confidential records using the People Management System/Learning Management System
  • Assist in inputting and updating employee data, ensuring accuracy and timeliness
  • Support in producing documentation such as contracts, letters and onboarding materials
  • Support the planning and coordination of training and maintain accurate training records/competencies
  • Assist in the preparation of any requests for audit evidence and provide the information in a timely manner
  • Assist with raising purchase orders, processing invoices, and other basic finance-related tasks
  • Aid in the preparation of reports or management information when required

Learning and Development

  • Participate in training sessions and job shadowing to build knowledge of processes and best practices
  • Undertake professional development in line with the apprenticeship programme
  • Attend team meetings and contribute to continuous improvement discussions

Compliance and Confidentiality 

  • Maintain strict confidentiality in handling employee information in accordance with data protection regulations
  • Adhere to company policies and procedures at all times
  • Team Support
  • Collaborate with colleagues to ensure service excellence and continuity 
  • Support ongoing projects and initiatives within the Shared Service Centre

Where you'll work

Long Causeway
Leeds
LS9 0NY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LUMINATE EDUCATION GROUP

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade C)
  • Maths (grade C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Non judgemental

About this company

Murphy is a leading international, multi-disciplined engineering and construction company founded in 1951 that improves life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland and North America, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. We also have a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy employs more than 4,000 engineers, professional managers and skilled operatives around the world. Together, we work as ‘One Murphy’ by directly delivering the people, plant and expertise needed to make projects a success. There’s more to Murphy.

https://www.murphygroup.com/careers/early-careers/ (opens in new tab)

Company benefits

• 27 days holiday, plus bank holidays • Above market rate contributory pension scheme • Investment in your professional development • Retail discounts and cashback, discounted gym memberships, cycle to work scheme etc.

After this apprenticeship

  • People Shared Service Centre Administrator
  • People Shared Service Centre Senior Administrator
  • People Shared Service Centre Senior Team Leader
  • People Advisor
  • Recruitment Advisor

Ask a question

The contact for this apprenticeship is:

J. MURPHY & SONS LIMITED

Liz Holden

elizabethholden@murphygroup.co.uk

The reference code for this apprenticeship is VAC1000326463.

Apply now

Closes on Thursday 31 July 2025

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After signing in, you’ll apply for this apprenticeship on the company's website.