Business Administration Apprenticeship

Summary

Remote from home, following completion of 2 weeks training at Martindale House, The Green, Ruddington, Nottingham, NG11 6HH. You will support the smooth running of admin tasks across the business. You’ll answer incoming calls, resolve straightforward queries yourself, or direct callers to the relevant team members.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

£8.10 per hour

Training course

Business administrator (level 3)

Hours

Monday- Friday, 40 hours per week. 9.00am - 5.30pm with 30 min lunch break. Except first 2 weeks while onsite training happens will be 9.00am - 5.00pm.

40 hours a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Respond to emails, update spreadsheets, organise digital files, schedule meetings, and help prepare documents like agendas or reports
You may assist teams like HR and finance by processing paperwork, maintaining records, and ensuring data is accurate
You'll use our virtual office platform to stay connected with the team, attend online meetings, and receive ongoing support and feedback. Every day brings a variety of tasks to help build your skills and confidence in a professional setting

Where you'll work

Martindale House
The Green, Ruddington
Nottingham
NG11 6HH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CITY OF WOLVERHAMPTON COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

All training and qualification work will be completed in the workplace.

More training information

Work from home via virtual office
2 weeks’ onsite training in Ruddington

Requirements

Desirable qualifications

GCSE in:

English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Able to work remotely

Other requirements

This is a remote job.

About this company

At General Practice Solutions (GPS), the foremost provider of support for primary care, we offer a comprehensive suite of services meticulously designed to address the unique needs of GP Practices, Alternative Provider Medical Services (APMS), Primary Care Networks (PCNs), GP Federations, Integrated Care Boards (ICBs), and private organisations. Our extensive expertise covers every aspect of primary care operations, including practice management, financial planning, human resources (HR), recruitment, strategic planning, performance management, governance development, and the strategic placement of ARRS (Additional Roles Reimbursement Scheme) staff across thousands of primary care providers.

Company benefits

20 days of holiday + bank holidays.

After this apprenticeship

Following on from successful completion of the apprenticeship they will be offered a position within the business. Also given further training opportunities if wish to continue with another apprenticeship.

Ask a question

The contact for this apprenticeship is: