Business Admin Apprentice - Learning & Development Team – Find an apprenticeship

Summary

As an Apprentice Administrator you will play a key supporting role in the coordination and delivery of training and development activities. You will assist with a variety of administrative and logistical tasks, gaining practical knowledge and building the skills needed for a future career in Learning and Development.

Wage

£18,800 a year

Check minimum wage rates (opens in new tab)

• 26 days holiday + 8 days bank holidays • 2 days paid volunteering. • Possibility for a permanent contract based on performance & apprenticeship achievement. • Benefits portal – everyday discounts. • Pension scheme with employer contribution.

Training course

Business administrator (level 3)

Hours

Monday - Friday between 9.00am - 5.00pm.

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Respond to enquiries from learners and staff, including questions about training courses, registration, and payment
Support the identification and coordination of training courses and trainers that meet business needs
Assist in booking training venues and arranging logistics such as catering and equipment
Send booking confirmations and reminders to participants
Issue training certificates to participants upon successful course completion
Process training course orders and help ensure timely payment
Maintain accurate training records, including attendance, completion, and evaluation data
Collect and analyse feedback from participants and trainers to support continuous improvement
Use various digital tools to manage training logistics and communications
Support the monitoring and processing of training expiries to ensure compliance and up-to-date records

Where you'll work

Astral House
Imper
Watford
WD24 4WW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

RHG CONSULT LTD

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship
Location of training: Online, Workshops, On the Job assessments

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 5 and above)
Maths (grade 4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Team working

Other requirements

• Excellent English skills, both written and oral. • High level of MS Office and IT competence. • Level 2 in Maths and English • Workplace experience desirable but not essential

About this company

VINCI Construction is focused on buildings, structures and infrastructure that improve the living environment, mobility and economic competitiveness of the regions it works in. VINCI Construction in the UK is formed of three complementary components; Major Projects, Specialty Networks and Proximity Network businesses. Our buildings, civil works and infrastructure enhance life for local people. Acting as a positive force for all, we build structures to accompany the transitions of our era – environmental, energy and digital. Steeped in a culture of builders, our teams strive and innovate every day to assist our customers as well as the end-users.

https://uk.vinci-construction.com/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Our Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way.

Mentor allocation and guidance
Additional training be provided
Involvement in HR projects

We are looking for a long-term relationship with our apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows.

Ask a question

The contact for this apprenticeship is: