Level 2 Pharmacy Services Assistant Apprenticeship

Summary

Edwalton Pharmacy is offering a hard-working and enthusiastic candidate an opportunity to start their career in the pharmacy sector as an apprentice pharmacy services assistant. You will be liaising with customers in all areas of sales, prescription receipts and collections and ordering, receiving and storing pharmaceutical stock.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Pharmacy services assistant (level 2)

Hours

Monday - Friday between 9.00am - 6.00pm.

40 hours a week

Start date

Tuesday 1 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Edwalton Pharmacy is a busy and friendly pharmacy based in Edwalton Village. The post holder will be a people person and demonstrate a welcoming and friendly approach when assisting customers on the counter. You will also assist the pharmacist in the dispensing of medication in the pharmacy.

If you are enthusiastic and willing to succeed in the pharmaceutical sector, this role is perfect for you.

Main duties include:

Assist in the sale of over-the-counter medicines
Complete the prescription receipt and collection
Ordering, receiving and storing pharmaceutical stockLiaising with
customers in all areas of sales, including specialised products, providing a highly personalised approach
Managing stock levels, replenishing and cleaning sales areas
Receive and store incoming supplies, verify quantities against orders and inform the supervisor of stock needs and shortages
Assisting future sales and maximum profits, by analysing of seasonal trends and product selection
Processing payments of various kinds, using the till, including handling of credit/debit cards, cheques and accounts
Assisting in the reconciliation of the till at the end of each shift/or following day if requested to do so by the manager
Ensuring standards for quality, customer service and health and safety are met
Maintaining awareness of market trends and advertising, updating sales display areas
Dealing with sales as and when required, serve customers showing high standards of customer care at all times, providing a helpful and friendly service, in order to maximise sales
To utilise specialist product knowledge when required
To maintain a clean and tidy working environment
To complete compulsory training as required
To carry out other duties which naturally fall within the reasonable expectations of the role

This apprenticeship is work-based learning therefore, you will be working at the employer's address and will not need to attend college.

Where you'll work

40 EARLSWOOD DRIVE
EDWALTON
NOTTINGHAM
NG12 4AZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NOTTINGHAM COLLEGE

Your training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

receive and log prescriptions
assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
work according to legislative requirements, and organisational policies
order, receive, maintain and issue pharmaceutical stock
provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
act in accordance with systems and organisational governance
recognise and act within the pharmacy regulatory, legal and ethical standards
support the team in the development of others
maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
demonstrate person centred care and support within a pharmacy setting
make pharmacy patients and patient safety your first concern
use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
maintain the interests of patients and the health of the public
promote and advocate equality, diversity and inclusion
promote healthy lifestyles to customers
work safely within the parameters of your role using Standard Operating Procedures
apply policies which relate to health and safety at work
act appropriately in situations to prevent harm to yourself and others

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

English & Maths (grade Grades 9-3 (or A*-D))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Initiative
Interpersonal Skills

About this company

Edwalton Pharmacy is a friendly and busy community pharmacy located in the heart of Edwalton. The team provides a wide range of essential pharmacy services alongside traditional dispensing, supporting the health and wellbeing of the local community. With a strong focus on patient care and professional development, Edwalton Pharmacy offers a supportive environment ideal for someone starting their career in pharmacy.

After this apprenticeship

Possible ongoing employment as a pharmacy services assistant on the completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is: