Apprentice Service Administrator

Summary

Join us as an Apprentice Service Administrator and gain hands-on experience in recruitment and compliance. You'll receive full training, work with experienced professionals, and complete a Level 3 apprenticeship. Great benefits and career growth await!

Wage

£18,000 a year

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Training course

Recruiter (level 3)

Hours

Monday to Friday, 8.30am - 5pm. Reduced hours in school holidays. No weekend or evening work.

40 hours a week

Start date

Monday 4 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Check and record candidate documents to meet compliance standards
Track candidate registrations and update their progress
Support communication between candidates and the recruitment team
Assist in sourcing new candidates through calls and events
Help prepare CVs and manage timesheets
Keep the candidate database organised and up to date
Learn recruitment compliance and support procedures
Work closely with a Senior Administrator and the sales team
Gain practical experience across the full recruitment process

Where you'll work

18 Roundhouse Court, South Rings Business Park
Bamber Bridge
Preston
PR5 6DA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

JUICE TALENT DEVELOPMENT LIMITED

Your training course

Recruiter (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Identify, progress, and convert leads into new candidates, placements, or clients.
Source vacancies in line with stakeholder requirements and organisational policies and procedures.
Manage and maintain stakeholder relationships and their role within the recruitment process.
Interpret and apply regulation and legislation, share best practice, and advise stakeholders on their application.
Plan and manage recruitment campaigns to attract candidates, including agreeing objectives with stakeholders and monitoring performance.
Research, identify and attract candidates using methods to satisfy job requirements, including those with transferrable skills to move from the legacy carbon economy to green economy jobs.
Process, review, and progress candidate applications.
Create and present diverse short lists of candidates to stakeholders.
Inform and advise candidates on the outcome of their application at the individual stages of the recruitment process, including those that have been unsuccessful.
Manage the recruitment and selection process for candidates, including those who require reasonable adjustments.
Communicate information through different media, for example face-to-face or online meetings, emails, reports, and presentations.
Engage with stakeholders to review recruitment processes and identify opportunities for continuous improvement and improving own performance.
Review services provided and implemented improvements based on stakeholder feedback.
Place candidates into roles that match their skills and stakeholder requirements.
Use technology and software tools to manage information, ensuring compliance with organisation and legislation requirements.
Challenge poor practice and non-compliance with the recruitment process and escalate where appropriate.
Identify future changes in the sector that may impact the organisation, for example technology advances.
Interpret policies to support and promote the delivery of equity, diversity, and inclusion in the workplace, and monitor their impact on recruitment activities.
Identify and apply sustainable and greener methods of working, for example reducing energy and paper consumption, managing diaries to reduce carbon emissions (hold virtual meetings or attend multiple external meetings on the same day), considering greener options when booking venues for assessment centres or planning recruitment campaigns.
Identify and maximise opportunities to support the organisation’s business strategy, for example growing client or candidate pipelines.
Manage resources within budget requirements.
Respond to stakeholder complaints and escalate where appropriate.
Identify, progress, and convert leads into new candidates, placements, or clients.
Source vacancies in line with stakeholder requirements and organisational policies and procedures.
Manage and maintain stakeholder relationships and their role within the recruitment process.
Interpret and apply regulation and legislation, share best practice, and advise stakeholders on their application.
Plan and manage recruitment campaigns to attract candidates, including agreeing objectives with stakeholders and monitoring performance.
Research, identify and attract candidates using methods to satisfy job requirements, including those with transferrable skills to move from the legacy carbon economy to green economy jobs.
Process, review, and progress candidate applications.
Create and present diverse short lists of candidates to stakeholders.
Inform and advise candidates on the outcome of their application at the individual stages of the recruitment process, including those that have been unsuccessful.
Manage the recruitment and selection process for candidates, including those who require reasonable adjustments.
Communicate information through different media, for example face-to-face or online meetings, emails, reports, and presentations.
Engage with stakeholders to review recruitment processes and identify opportunities for continuous improvement and improving own performance.
Review services provided and implemented improvements based on stakeholder feedback.
Place candidates into roles that match their skills and stakeholder requirements.
Use technology and software tools to manage information, ensuring compliance with organisation and legislation requirements.
Challenge poor practice and non-compliance with the recruitment process and escalate where appropriate.
Identify future changes in the sector that may impact the organisation, for example technology advances.
Interpret policies to support and promote the delivery of equity, diversity, and inclusion in the workplace, and monitor their impact on recruitment activities.
Identify and apply sustainable and greener methods of working, for example reducing energy and paper consumption, managing diaries to reduce carbon emissions (hold virtual meetings or attend multiple external meetings on the same day), considering greener options when booking venues for assessment centres or planning recruitment campaigns.
Identify and maximise opportunities to support the organisation’s business strategy, for example growing client or candidate pipelines.
Manage resources within budget requirements.
Respond to stakeholder complaints and escalate where appropriate.

Your training plan

This apprenticeship offers a blended learning experience, combining hands-on training with our Senior Service Administrator and expert-led sessions from subject specialists across the business. You’ll gain practical, day-to-day experience while developing your knowledge through structured guidance and support from experienced professionals.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Creative

About this company

Together leading the way in education recruitment. Our mission is simple but powerful: to provide schools and educational institutions with the highest quality recruitment solutions, connecting them with passionate, skilled teachers and support staff who make a difference in the lives of children and students every day. Operam Education Group is not just a place to work, its a place to thrive. We believe in developing our people, fostering a culture of continuous learning, and offering opportunities for career progression.

https://operameducationgroup.tribepad-gro.com/v2/careers-at-operam (opens in new tab)

Company benefits

27 days holidays + bank holidays Extra day off on your birthday & a wellness days holiday, on us! Perks and Discounts App Volunteer days Employee Assistant Programme, 247 support Eye care scheme Cycle to work scheme Life Assurance Scheme

After this apprenticeship

Upon successful completion of the apprenticeship, you'll have the opportunity to be offered a permanent role within the business. Depending on your strengths and interests, you can choose to develop your career further in compliance or move into recruitment sales.

Ask a question

The contact for this apprenticeship is:

OPERAM EDUCATION GROUP LIMITED

Megan Platt

megan.platt@operam-education.co.uk

03333076312

The reference code for this apprenticeship is VAC1000325997.

Apply now

Closes on Monday 28 July 2025

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After signing in, you’ll apply for this apprenticeship on the company's website.

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