Business Administrator Apprentice
St Helens College
St Helens (WA9 1TT)
Closes in 13 days (Monday 30 June 2025 at 11:59pm)
Posted on 16 June 2025
Contents
Summary
St Helens College & Knowsley Community College, are one of the largest colleges in the Northwest with a broad and inclusive curriculum. This apprenticeship post will sit within the Apprenticeship team and support the Compliance Manager and team ensuring quality and compliance of our apprenticeship data during sign up to completion.
- Wage
-
£14,175 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday, 08:45 - 17:00 with 1 hour lunch break.
Friday, 08:45 – 17:00 with a 45 minute lunch break.
36 hours a week
- Start date
-
Monday 28 July 2025
- Duration
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1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Inputting data onto various college systems
- Processing of apprenticeship achievements
- Answering telephone calls and dealing with enquiries
- Filing and archiving
- Funding audits and Data Validation
Where you'll work
STEM Centre
Pocket Nook Street
St Helens
WA9 1TT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
ST HELENS COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Working towards completion of Business Administrator Level 3 Apprenticeship Standard within the workplace
- Completion of Functional skills LEVEL 2 within college setting (if applicable)
Requirements
Essential qualifications
GCSE in:
Maths and English (grade A-C or 4-9 or equivalent)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Initiative
- MS office experience essential
Other requirements
Must be prepared to work and travel between College sites or other sites appropriate to the College business
About this company
St Helens College is joined with Knowsley Community College, following a merger in 2017, making us one of the largest colleges in the Northwest with a broad and inclusive curriculum and four outstanding campuses based in the heart of St Helens and Knowsley. Every year, thousands of students join us to achieve their career ambitions, enhance their quality of life and to simply learn something new or spark a new hobby. Across our campuses, students can expect immersive learning experiences and inspiring facilities including a brand-new Hospital Simulation Ward, a Green Energy Skills Centre, and a Centre for Precision Engineering. So, whether you are a school leaver taking the next step in your education journey, an adult looking to advance your career or learn something new, an employer with skills and training needs or a community stakeholder, hoping to collaborate on a project, we are the college to make it happen!
After this apprenticeship
- Permanent roles as appropriate. MIS/Compliance officer
Ask a question
The contact for this apprenticeship is:
ST HELENS COLLEGE
Carolyn Mason
cmmason@sthelens.ac.uk
01744623521
The reference code for this apprenticeship is VAC1000325948.
Apply now
Closes in 13 days (Monday 30 June 2025 at 11:59pm)
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