Business and purchasing administrator apprentice

Summary

As a Business and purchasing administrator apprentice at NBM Timber, you will help ensure the smooth day-to-day running of operations, supporting accounts, purchasing and business administration. Your role will be a varied dealing with internal and external stakeholders.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Pay reviewed regularly and increased as seen fit.

Training course

Business administrator (level 3)

Hours

Monday to Friday 8am - 4.30pm

37 hours 30 minutes a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main duties will include:

Support the coordination and management of daily operations, ensuring tasks are prioritised effectively.
Assist in scheduling and resource planning by working closely with the accounts team and line mangers.
Provide administrative and operational support to the delivery team, helping to resolve issues and streamline workflows.
Contribute to staff training coordination by identifying opportunities for development, growth, and continuous improvement.
Dealing with internal and external stakeholders in regards to purchasing of materials.
Raising purchase orders.
Promote collaboration and a supportive work environment across different functions within the organisation.
Help maintain positive relationships with clients, suppliers, and other stakeholders, ensuring smooth communication and coordination.
Be confident in making proactive phone calls to suppliers, and customers to ensure efficient operations.
Support operational improvement initiatives and contribute to long-term planning efforts.
Undertake any other reasonable duties as required to assist in achieving operational and business objectives

Where you'll work

SITWELL ST
HULL
HU8 7BG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HULL COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be in the work place full time being taught and shown the relevant skills, knowledge and behaiours by highly experienced and skilled members of the team.

You will be assigned a Skills Coach from Hull College, who will regularly visit to observe and upskill you in your chosen field.

More training information

Hull College will deliver the Apprenticeship Standard Business Administrator Level 3.

Requirements

Desirable qualifications

GCSE in:

English (grade A* - C or 4 - 9)
Maths (grade A* - C or 4 - 9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Team working
Initiative

About this company

NBM Timber Products Ltd has been supplying industrial based timber products since it commenced trading in 1889. Throughout its long history, the company has continually adopted new manufacturing techniques and adapted to new products to suit the ever changing market-place. With over 125 years' experience, NBM Timber Products Ltd offers its customers a wealth of knowledge and expertise in all fields of industrial-based timber products. NBM continues to supply its products to all areas of the United Kingdom and many of the most prestigious companies in the country have approached NBM for advice on their timber packaging requirements. Quality and customer service have always been at the forefront of NBM’s ethos. The company's overriding desire is to supply its customers with the best possible products for their required application at the best possible price.

http://www.nbmtimber.co.uk/ (opens in new tab)

Company benefits

Free toast and tea/coffee.

After this apprenticeship

On completion of the apprenticeship there is potential for a full-time position available within the team to continue your career progression.

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