Business Administration Apprenticeship

Summary

Our client is a fast-growing specialist provider of temporary and permanent personnel to the Aviation and Energy industries worldwide. They recruit, train, and provide skilled personnel for some of the leading airline maintenance and energy companies in Europe.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm

37 hours a week

Start date

Monday 11 August 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Responsibilities include:

Lead coordination of online training/eLearning for key clients, as delegated by Operations Training Manager (OTM) Including:

Price Proposals, customer liaison, order processing, and more
Mentoring of Training Admin Apprentice on delivering excellent customer service to smaller clients, as delegated by OTM

Supporting OTM in coordination of non-Type instructor-led classroom courses including:

Booking instructors, coordinating travel, customer liaison support
Assisting Sales Development Rep with finalising order processing
Developing engaging and interactive training material to strict deadlines, under the direction of OTM and support from relevant subject matter experts

Where you'll work

Norwood House
Norwood
Beverley
HU17 9ET

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

MCARTHUR DEAN TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Level 3 Apprenticeship Standard:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Whilst in the workplace, apprentices will also receive any additional training support and guidance required from their dedicated tutor
Attending weekly classes to achieve the Standard
Level 3 Business Administration qualification

Requirements

Essential qualifications

GCSE in:

Maths and English (grade GCSE - grades 9, 8, 7, 6, 5, 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Team working
Initiative

About this company

Bostonair team is made up of a strong management team with copious experience in their respective fields. Mark Parkes, Group Managing Director and Owner has led the company from strength to strength since its inception in 1997. Our extremely qualified team ensures that the Bostonair training is second to none.

After this apprenticeship

The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

MCARTHUR DEAN TRAINING LIMITED

Julie Curtis

julie@mcarthurdean.co.uk

01482 210093

The reference code for this apprenticeship is VAC1000325702.

Apply now

Closes on Friday 1 August 2025

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