Payroll Apprentice (with Bookkeeping)

Summary

We are a family-friendly, progressive, and forward-thinking firm of Chartered Accountants and Business Advisors looking to recruit a proactive and motivated Apprentice. We believe in developing our teams to their full potential to enhance their career with a variety of work and opportunities.

Wage

£15,000 a year

Check minimum wage rates (opens in new tab)

Training course

Payroll administrator (level 3)

Hours

Monday to Friday, 8:30am to 5pm with a 1 hour lunch break.

37 hours 30 minutes a week

Start date

Monday 14 July 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Technical Work - Payroll

Payroll processing
Pension processing
Setting up and closing of PAYE and Pension schemes
Dealing with Payroll queries, phone calls and correspondence from clients and HMRC
Using Sage Payroll and other software
CIS300 (Construction Industry) Preparation and submission
P11D’s (Benefits-in-kind) Preparation and submission
Other ad hoc payroll work

Technical Work - Bookkeeping

Bookkeeping – Sales and Purchase ledger postings, Bank receipts and Payments, Bank Reconciliations.
Usings QuickBooks, Xero and Sage Software
Preparing VAT Returns

General

Building good relationships with clients and answering their questions
Ad-hoc duties as required, to assist in the smooth running of the office, broaden your knowledge and business awareness to develop your career

Where you'll work

CHARTER HOUSE
WYVERN CT
STANIER WAY
WYVERN BUS PARK
DE21 6BF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EMA TRAINING LIMITED

Your training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work-based projects designed by the provider, to meet employer needs.

The knowledge units outlined below are delivered via the CIPP online learning platform:

National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions

Requirements

Essential qualifications

GCSE in:

5 GCSE's including Maths and English (grade 5/B or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

We are a long established, friendly, family firm of Chartered Accountants and Registered Auditors based in Derby, with a team of 18 staff to service your needs. As a business, we look to support clients with our philosophy of working with our clients to achieve their business and personal goals. We achieve this by providing a personal but professional service to our growing number of clients. While we are based in Derby, we assist and service clients in all areas of the UK, and a number from overseas. We provide personal, tailored accounting packages covering all aspects of business across a wide range of trades and industries. Our dedicated and highly motivated team are ready to service your business needs on a day to day basis. We aim to provide a practical solution to problems both as they arise and increase the ability of the business to anticipate future aspects that will need attention. We are a modern firm of accountants and use the latest technology to increase efficiency. By continuing to invest in new ideas to support our team, we can in turn pass on these benefits to you, the client.

https://www.shapcotts-accountants.co.uk/ (opens in new tab)

Company benefits

• Full training given, no experience needed (applications will be considered from those with experience) • Generous holiday allowance • Holiday Choice Scheme • Birthday Leave • Paid overtime, TOIL and Flexitime available • Company Pension

After this apprenticeship

Opportunity to progress as a full-time employee upon successful completion of the apprenticeship programme.

Ask a question

The contact for this apprenticeship is:

EMA TRAINING LIMITED

Jess Mitchell

Apply@ematraining.co.uk

The reference code for this apprenticeship is VAC1000325648.

Apply now

Closes in 17 days (Wednesday 2 July 2025 at 11:59pm)

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