Sales Advisor & Content Creator Apprentice

Summary

We are looking to add a new team member to work on our busy sales floor retailing the latest in car technology, car audio, security and safety systems. You will be fully trained in house and receive manufacturer lead product training, enabling you to fulfil this customer facing apprenticeship.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

The wage will meet NMW and reflect any relevant experience.

Training course

Retailer (level 2)

Hours

8.30am to 5pm Monday to Friday

40 hours a week

Start date

Monday 7 July 2025

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Greeting customers in store
Enquiries in store and over the telephone
Showcasing products and services
Working with the adminisatration team on invoicing
Assisting management with stock control
Helping to create social media content

Where you'll work

SUNGOLD HOUSE
SCOTSWOOD ROAD
NEWCASTLE UPON TYNE
NE4 7AP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

PENSHAW VIEW TRAINING LIMITED

Your training course

Retailer (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
Serve customers in line with brand standards, legislation, business procedures and the values of the business.
Provide a retail service that balances the customers’ needs with additional linked products and services.
Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
Promote seasonal or local offers through in-store or online promotions.
Identify situations that may damage business reputation in line with company policy and escalate as required.
Maintain good merchandising to meet the needs of the business whilst ensuring safety.
Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
Use technology and applications to support sales and service ensuring that maintenance issues are reported.
Support team and colleague development through buddying and/or coaching.
Comply with regulations and legislation relevant to their role and business.
Contribute to continuous improvement activities which focus on improving sustainability within the business.
Handle complaints within remit or escalate as appropriate.
Support sales across a range of promotional events throughout the calendar year.
Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
Serve customers in line with brand standards, legislation, business procedures and the values of the business.
Provide a retail service that balances the customers’ needs with additional linked products and services.
Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
Promote seasonal or local offers through in-store or online promotions.
Identify situations that may damage business reputation in line with company policy and escalate as required.
Maintain good merchandising to meet the needs of the business whilst ensuring safety.
Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
Use technology and applications to support sales and service ensuring that maintenance issues are reported.
Support team and colleague development through buddying and/or coaching.
Comply with regulations and legislation relevant to their role and business.
Contribute to continuous improvement activities which focus on improving sustainability within the business.
Handle complaints within remit or escalate as appropriate.
Support sales across a range of promotional events throughout the calendar year.

Your training plan

Training will take place through virtual classroom at your place of work, over a typical duration of 14 months
You will be assigned a trainer to work with throughout the programme

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Customer care skills
Problem solving skills
Team working
Creative
Outgoing personality
Keen interest in technology

About this company

David Coates established Autosounds 43 years ago, in 1982. In that time we have come to learn that our customers have high expectations for quality products and installations. With this in mind, we have set out to be the best facility for mobile electronics sales and installation in the North East. We recognise your vehicle is one of your largest investments, and we treat it accordingly with solid installation practices and quality products. Passionate about car audio, we make sure all our installs are far above and beyond all industry standards. We have over 100 years of combined experience in car audio sales and installation, and regularly attend training seminars around the country to keep up to date. Again, when it comes to vehicle security our installers are manufacturer trained to the highest standards using the latest technologies to help protect your vehicle to insurance accreditation standards. With credentials like these, and some of the best products on the market, why would you go anywhere else? On arriving at our store you will notice immediately it’s very different from other stores which you have been to. This is because everything about who we are, and what we do is centered on giving you the best bang for your buck! Rather than throwing a bunch of gear in your car to make a quick sale, we emphasise on smarter system design using our knowledge of mobile electronics and cutting edge products to reach your goal!

http://www.autosounds.co.uk (opens in new tab)

Company benefits

Wage will be reviewed after probation period and upon completion of apprenticeship. Full in house training will be provided including manufacturer lead training.

After this apprenticeship

You will progress into full time employment and your wage will be reviewed in line with your skills development

Ask a question

The contact for this apprenticeship is:

PENSHAW VIEW TRAINING LIMITED

Kay Fairbairn

kay.fairbairn@penshawview.co.uk

07535316404

The reference code for this apprenticeship is VAC1000325646.

Apply now

Closes in 13 days (Monday 30 June 2025 at 11:59pm)

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