Office Trainee Apprentice

Summary

An exciting opportunity has become available for the right candidate to join the team at Kundert Solicitors City Centre office. The successful candidate will provide administration support and play a pivotal part in helping the business grow and develop. The role includes reception cover, meet and greet and office administration.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9am - 5pm

37 hours 30 minutes a week

Start date

Friday 1 August 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Deliver messages to the courts
Undertake photocopying and scanning tasks
Collect and distribute Document Exchange mail
Deliver Document Exchange mail
Prepare post for despatch.
Take special deliveries and post to the Post Office
Take telephone calls
Provide refreshments when asked to do so
To scan, archive and retrieve files and dcoumentation
To ensure clients are dealt with politely, courteously and promptly
To ensure all messages whether telephone or oral are relayed accurately and promptly with the designated Fee Earner or other staff member
To support receptionist with reception duties
To promote at all times the positive reputation of the firm

Where you'll work

4 THE QUADRANT
COVENTRY
CV1 2EL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training to be provided:

Business Administration Level 3
Weekly day release at Coventry and Warwickshire Chamber Training (Every Friday 9:30am - 4:30pm)

Requirements

Essential qualifications

GCSE in:

English & Maths (grade A*/9 - C/5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Initiative

About this company

Kundert Solicitors offers a wide range of expert legal services at competitive rates. Our team specialise in a variety of legal sectors to bring you dedicated and professional advice. Providing services in Coventry, Rugby and across the Midlands, we’ve been accredited across our various fields of expertise to bring you competitive legal advice and ensure you take the right route. With over 50 years of combined experience, we aim to provide a personal service with face-to-face consultations and tailored legal guidance.

https://kundert.co.uk/ (opens in new tab)

After this apprenticeship

Potential for career advancement within the company as you gain experience and develop your skills.

Ask a question

The contact for this apprenticeship is:

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Katie Lumb

lumb.k@cw-chambertraining.co.uk

02476231122

The reference code for this apprenticeship is VAC1000325580.

Apply now

Closes on Wednesday 30 July 2025

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