Junior Estate Agent Apprentice

Summary

A fantastic opportunity to work with an ambitious and growing organisation. This estate agents have several branches based across Essex and London and is rapidly expanding its operations. You will have the opportunity to learn endless amounts about the property industry and progress your career over the course of the programme and beyond.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Junior estate agent (level 2)

Hours

Monday - Saturday (with a day off in the week). Monday - Friday 8.30am - 6.00pm. Saturday 9.00am - 5.00pm (with 1 hour unpaid lunch). The hours are based on the candidate being over 18 - candidates under 18 will work a maximum of 40 hours a week.

40 hours a week

Start date

Monday 7 July 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role is designed to support the sales team, working directly with the senior sales negotiator reporting to the sales manager. The applicant would be required to work Saturdays and would therefore have a day off during the week.

The main functions will be the following, although are not definitive:

To register applicants onto the database
To manage the data base with regular contact to purge redundant applicants
To book viewings by calling the data base and property matching, as well as downloading email and web leads requesting viewings
Obtaining regular feedback from viewings
Conduct property viewings
Prospecting - by calling data base of local property owners with potential property to sell and booking in valuations
Prospecting - generate a tout list obtained by tracking properties that have been on the market with other agents for a period of time and not sold. Generate tout list by obtaining addresses of the tracked properties, and send letters periodically to the property owners to gain their instruction
Prospecting - by dropping door to door leaflets in specific areas, in roads where we have recently sold, and also to properties that have been on the market with other agents, or withdrawn from the market
Various administrative tasks to support the sales team, including printing and franking letters for posting, archiving, filing
Front office -to meet and greet potential clients who come into the office and register their details on the system for sale or let. Print and hand out brochures to applicants visiting the office
Take part in the morning sales meetings and diary management for the day
Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR
The successful candidate must hold a full UK driving licence and have access to their own vehicle, due to the nature of the role where you will have to conduct viewings

Where you'll work

159 High Street
Hornchurch
RM11 3YD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Junior estate agent (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.
To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).

Your training plan

Level 2 Junior Estate Agent Apprenticeship Standard:

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role 20% off the job learning required and evidenced in a log provided
End-Point Assessment conducted by an external provider (interview, portfolio and knowledge based test). The end-point assessment is designed to enable apprentices to demonstrate that they are fully competent in the skills knowledge and behaviours expected of individuals at this level
Delivery of this programme will be remote via Teams

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Initiative
Driving Licence
Own vehicle

Other requirements

Vacancy may close earlier than expected if desired candidate is recruited. Please note, a driver and someone with their own vehicle is essential for this role.

About this company

Durden & Hunt is a leading estate agent providing a comprehensive service to our customers across the globe including The United Kingdom, The United Arab Emirates, Cyprus & Spain. We have developed an extensive knowledge of the local property market enabling us to offer a wide ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether property sellers, buyers, developers etc) with individual high quality advice based on the wealth of experience of our local dedicated teams. With all the traditional values you would expect from a well-established firm combined with the latest innovations and technology, we offer a modern quality service.

After this apprenticeship

The employer is looking for someone to stay and grow with the business long-term, so there will be an opportunity to stay on full-time following the completion of the apprenticeship programme.

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

Sophie Chowdhury

schowdhury@crownvt.co.uk

01702 597499

The reference code for this apprenticeship is VAC1000325510.

Apply now

Closes in 15 days (Monday 30 June 2025 at 11:59pm)

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