Leisure Team Member Apprentice - Swimming required

GLL - Leatherhead Leisure Centre

Guidford Road (KT22 9AS)

Closes in 19 days (Wednesday 2 July 2025)

Posted on 11 June 2025


Summary

You will be a permanent member of the Leisure Centre Team carrying out job roles such as General Assistant, Recreation Assistant, Concierge, Swimming Teacher & Fitness Instructor. The job roles that you are rotated for will be dependent on which qualifications you have achieved as well as the needs of the centre.

Training course
Leisure team member (level 2)
Hours
40-hours per working week. Shift work including evenings and weekends. Exact shifts to be confirmed.

40 hours a week

Start date

Wednesday 9 July 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

If you are interested in starting a career in the leisure industry as a lifeguard, fitness instructor or swimming teacher, this is a great opportunity to achieve qualifications and develop your skills while gaining real world experience.

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives.

Please note you will be required to complete a swim test consisting of the below as part of the interview process.

  • Jump/dive into deep water
  • Swim 50 metres in no more than 60 seconds
  • Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds
  • Surface dive to floor of pool (deepest part)
  • Climb out of a swimming pool unaided by ladders/steps and where pool design permits

While learning with GLL you will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete as well as completing the following qualifications throughout the length of your apprenticeship:

  • National Pool Lifeguard Qualification (NPLQ)
  • STA Award in Teaching Swimming
  • STA Certificate in Teaching Swimming
  • Level 2 Gym Instructor

Your role and apprenticeship will include:

Customer Experience:

  • Understanding the services and products on offer to assist with customer questions, queries and complaints
  • Support the centre to deliver swimming lessons where required (qualification dependant)
  • Sharing knowledge with customers on the role exercise plays in health and wellbeing
  • Conducting customers' gym inductions and health screening where required (qualifications dependent)

People Experience:

  • Supporting GLL's visions and values
  • Attend and participate in all apprenticeship workshops, meetings and reviews
  • Ensure all training and qualification deadlines are met in agreement with your tutor and manger
  • Keep up to date with trends and developments in the leisure industry

Business Performance:

  • Having an understanding of GLL and its position in the Health & Fitness Industry
  • Understanding the performance of the centre(s) that you are working in and the factors that can affect performance

Operations Performance and risk management:

  • Supporting the centre to open and close the building
  • Supervising and lifeguarding customers in swimming pools
  • Setting up and taking down different types of equipment for activities
  • Cleaning and maintenance of different areas of the centre

Personal Effectiveness and Development:

  • Demonstrate equality, inclusion and diversity in behaviours and actions
  • Attend all monthly workshops and progress meetings as per your apprenticeship standard

GLL has a great range of benefits for its employees:

  • A Values driven organisation with learning & development to support career development
  • Discounted gym membership for you and your partner
  • Discounts across thousands of retailers (GLL Extras)
  • 25% off Red Letter Days & Buy A Gift
  • 20% off GLL spa experience treatments and associated products
  • Ride to work scheme
  • Free eye tests and discounted glasses
  • Good Pension schemes
  • Exclusive discounts on our villas in Portugal & Ski Chalets in Bulgaria
  • Health assurance
  • We are an inclusive employer. We seek and welcome diversity in our teams

At GLL, you will be working towards a Leisure Team Member Level 2 Apprenticeship Qualification over the course of 15-months.

Where you'll work

Guidford Road
KT22 9AS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LIFETIME TRAINING GROUP LIMITED

Your training course

Leisure team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Work in a team to support peers and colleagues to meet the goals of the business.
  • Communicate (written, verbal) accurately and effectively and in line with legal requirements. E.g. Information on products and accident reporting procedures.
  • Undertake the operational housekeeping of the leisure facility. For example, assembling, dismantling, routine maintenance and storage of equipment. Cleaning tasks. Opening and closing procedures, including evacuation. Safe set up of equipment and activities.
  • Monitor customer use of equipment and ensure their safety, intervening as necessary.
  • Comply with the legal requirements to ensure the safety, security and well-being of all colleagues and customers within the facility, such as Equality Act, HSE Act, COSHH, RIDDOR, Safeguarding and Protecting Children, Data Protection, BSI and European guidelines relevant to the environment, first aid regulations.
  • Use IT including front of house system, social media and digital channels.
  • Perform all the duties of a swimming teacher including; delivering swimming lessons that develop water confidence, core aquatic skills, safety and technical skills across a range of participants of different abilities from non swimmer to advanced. Promoting and raising awareness of swimming opportunities. Supervising and leading swimming teachers assistants.
  • Perform the duties of a lifeguard including; working as part of a team to provide safe supervision of swimmers and prevent accidents. How to intervien providing rescues and life saving techniques when necessary.
  • Perform all of the duties of a gym instructor; including; conducting, gym inductions, client consultations, assessment and review and health screening. Use underpinning knowledge of anatomy, physiology, human movement and biomechanics and applying fitness training techniques. Planning, reviewing and delivering safe and effective gym based exercise programmes with individuals and small groups.
  • Plan activity sessions using techniques that are suitable for the participant(s) and their goals.
  • Undertake pre-activity screening and health and safety checks when leading group sessions/classes.
  • Lead groups using appropriate communication methods and instructing styles and apply suitable group management techniques when instructing participants.

Your training plan

Leisure Team Member Apprenticeship Level 2 including Functional Skills in maths and English.

Requirements

Desirable qualifications

Other in:

None required (grade None required)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Team Working
  • Organisation Skills

Other requirements

Centre Opening Hours (including events): 5.45am to 2.30pm early shift, 2pm to 10.30pm later shift

About this company

As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK's largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern Island. As a staff owned business, we ensure all our people are paid fairly and in 2023 were awarded with Investors in People Gold status, whilst offering a range of meaningful careers and training for everyone in our local communities.

After this apprenticeship

GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.

Ask a question

The contact for this apprenticeship is:

LIFETIME TRAINING GROUP LIMITED

The reference code for this apprenticeship is VAC1000325434.

Apply now

Closes in 19 days (Wednesday 2 July 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.