Receptionist Administrator Apprentice
SPURLING CANNON LIMITED
Ashford (TN27 0JS)
Closes in 27 days (Thursday 10 July 2025 at 11:59pm)
Posted on 10 June 2025
Contents
Summary
A exciting opportunity to join Spurling Cannon, an established, professional Accountancy Company within Reception and Administration. You will be involved in general reception duties and other administrative tasks required to ensure the smooth running of the office.
- Wage
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£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 9.00am - 5.00pm
37 hours a week
- Start date
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Monday 28 July 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The job is varied, interesting, stimulating, and will suit someone who can multi-task with a good ability to prioritise work and a willingness to learn.
Telephone, email and face-to-face contact with clients, is an essential part of this role, so excellent communication skills are required.
Duties will include:
- Answering email and telephone queries and following up responses with the accountants, dealing with clients and customers face to face
- Collecting and processing incoming and outgoing mail
- Booking meetings, logging diaries
- Preparing documents
- Scanning and filing
- Keeping the reception clean and tidy
- Other tasks as required to assist the Manager, other staff and accountants, and clients. And general adhoc admin duties
Where you'll work
King Arthurs Court
Maidstone Road, Charing
Ashford
TN27 0JS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
EKC GROUP
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Level 3 Apprenticeship Standard
- EKC Group - once a month online workshops
- Trainer visits to the workplace
Requirements
Essential qualifications
GCSE or equivalent in:
Maths and English (grade 4/C/Level 2 Functional Skills)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
About this company
At Spurling Cannon, we provide bespoke and personalised accountancy services to individuals, businesses and not-for profit organisations throughout the UK and Europe.
After this apprenticeship
- Could lead to a permanent role
Ask a question
The contact for this apprenticeship is:
EKC GROUP
Blue Vinall
blue.vinall@eastkent.ac.uk
01227 811315
The reference code for this apprenticeship is VAC1000325228.
Apply now
Closes in 27 days (Thursday 10 July 2025 at 11:59pm)
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