Business Administration Apprenticeship - Darlington

BALTIC TRAINING SERVICES LIMITED

Darlington (DL1 4WD)

Closes on Friday 1 August 2025

Posted on 10 June 2025


Summary

Jellyfish Energy are looking for a new Business Administration Apprentice! You will be studying toward your Business Administration Level 3 Apprenticeship.

Training course
Business administrator (level 3)
Hours
Monday-Thursday (8:00-16:00) Friday (08:30-13:00)

36 hours a week

Start date

Friday 8 August 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is an excellent opportunity for someone starting their career in Business Administration, with a particular focus on recruitment administration and reporting. You will play a vital role in ensuring the smooth and efficient onboarding of learners onto our bootcamp and apprenticeship programmes, while developing valuable administrative and organisational skills reporting directly to the Head of Recruitment.

You will work closely with the recruitment teams to support a positive candidate experience and help meet learner recruitment targets and organisational goals. You’ll be part of a dynamic environment where your contribution makes a real impact on people’s futures.

Your role will include:

  • Assist with advertising apprenticeship and bootcamp vacancies across job boards and partner platforms
  • Schedule interviews, respond to applicant queries, and maintain recruitment trackers
  • Collect and process application paperwork
  • Support in the creation and posting of job adverts
  • Support the completion of interview preparations with candidates
  • Ensure all learner records are accurately maintained in line with funding and compliance requirements
  • Assist in producing regular reports on recruitment activity, learner progress, and compliance

Benefits Include:

  • Culture & Work-Life Balance
  • A fun, supportive environment with regular social events and team activities
  • Early finish every Friday – we operate a 4.5-day working week
  • 25+ days annual leave, increasing to 30 with length of service
  • No weekend or Bank Holiday working
  • Full office closure between Christmas and New Year
  • Additional Life Event Day annually for those big moments that matter
  • Buy & Sell Holiday Scheme for extra flexibility

Health & Wellbeing:

  • Free, confidential mental health support through SPILL
  • Access to high-value wellbeing initiatives, including face-to-face sessions with a Health & Wellbeing Specialist
  • Local discounted gym memberships
  • Enhanced maternity and paternity leave (after 2 years’ service)

Recognition & Engagement:

  • Baltic Scratch Card Scheme – instant wins for great work
  • Baltic Breakfasts, competitions, and engagement days
  • Volunteer Day annually to give back to causes you care about

Where you'll work

Baltic, Pioneer House, Pioneer Court
Darlington
DL1 4WD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

PARAGON EDUCATION & SKILLS LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.

On completion of this 12-month apprenticeship you will have gained your Business Administration Apprenticeship L3 Qualification. 

Requirements

Essential qualifications

Other in:

English (grade Pass (GC)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Problem solving skills

Other requirements

The closing date is guidance, if a successful candidate is found before the advertised dates, the advert will close early.

About this company

As a leading provider of apprenticeships in the IT, Tech, and Digital sectors, we are passionate about making a difference for every learner and inspiring them to succeed. Our mission drives everything we do, and with ambitious growth plans, we’re focused on continuing to innovate, enhance the customer experience, and create even more life-changing opportunities.

After this apprenticeship

Possibility of a full-time role after the completion of the apprenticeship. 

Ask a question

The contact for this apprenticeship is:

PARAGON EDUCATION & SKILLS LIMITED

The reference code for this apprenticeship is VAC1000325212.

Apply now

Closes on Friday 1 August 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.