Payroll Assistant Apprenticeship

Summary

When you join Finling, you become part of a team delivering ingenious accounting for ambitious entrepreneurs. You join a team that really cares about your early career and will enable you to learn and grow as a payroll professional. We support your journey to qualification on a fully structured (and paid for) apprenticeship programme.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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£15,704 for your first year, then could increase depending on your age.

Training course

Payroll administrator (level 3)

Hours

Monday to Friday- 8 hour day with 1/2 hour lunch break, core hours 10am -4pm.

40 hours a week

Start date

Monday 15 September 2025

Duration

1 year 7 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Input of new joiner data
Assisting in the preparation of monthly payrolls, with your work being supervised by our experienced payroll executive
Liaising with clients to ensure that their payroll changes are processed promptly and correctly, responding to queries and providing information to clients, supported by our payroll executive
Assisting in the set-up of new payrolls, for example, by inputting or importing bulk data
Working on other payroll-related tasks, as your skills and experience develop

Where you'll work

2 PRINTER'S YARD
90A THE BROADWAY
LONDON
SW19 1RD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ACADEMY TRAINING LTD

Your training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

Throughout the programme, apprentices will also have access to tailored on demand content, 121 coaching from a designated skills coach and a variety of learning collateral to support the apprentice journey
Blended delivery model with virtual classrooms on a frequent basis, along with one-to-one support
Reviews will take place every 4-6 weeks to monitor progress and formals being every 10-12 weeks with the employer and coach as part of a tri-party process

More training information

At Academy Training, we are committed to meeting the needs of learners and employers. Through innovation and technology, we ensure exceptional learning experiences while actively driving career growth and progression.

Our comprehensive approach involves tailored online content, virtual workshops, specialised interactive classroom sessions, personalised one-on-one coaching, and additional customised learning, all crafted to suit individual needs within our blended delivery model.

This method accommodates various learning styles and adjusts to meet learners’ needs, providing a diverse range of training methods and approaches for effective learning. Harnessing the expertise of industry professionals to collaborate on refining effective work processes and gaining valuable experience, thereby facilitating learning and success in a professional environment.

Requirements

Essential qualifications

GCSE in:

English (grade 6-9)
Maths (grade 6-9)

A Level in:

Business/Maths or similar (grade A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Number skills
Team working

About this company

Finling are an independent accounting firm working with a range of fast-growing businesses across the IT. Real Estate and B2B sectors by providing our clients with a fully operational finance team. Our culture is to work collaboratively and supportively with each other; we respect our clients and like them to feel that we are their own finance team; our style is calm, thoughtful and well organised; we have a diverse group of staff. and clients based all over the country and abroad.

http://www.finling.co.uk (opens in new tab)

Company benefits

Private health care Group life insurance Crititical health insurance Income protection Additional work from home days.

After this apprenticeship

A Level 3 Payroll Administrator apprenticeship can lead to the following careers: Payroll assistant manager, HR support, Workplace pensions (administrator or consultant), Professional accounting or taxation technician, HR consultant partner.

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