Wrens Nest Pharmacy - L2 Pharmacy Services Assistant Apprenticeship
Wrens Nest Pharmacy
West Midlands (DY1 3QY)
Closes in 13 days (Monday 23 June 2025 at 11:59pm)
Posted on 9 June 2025
Contents
Summary
Are you passionate about healthcare and eager to start a rewarding career in the pharmacy sector? Wrens Nest Pharmacy is offering an exciting Level 2 Pharmacy Services Assistant Apprenticeship – a fantastic opportunity to earn while you learn in a trusted, community-focused environment.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Pharmacy services assistant (level 2)
- Hours
-
Monday to Friday: 9:00 AM – 6:00 PM.
Saturday: 9:00 AM – 1:00 PM.
Sunday: Closed
Apprenticeship working hours will typically fall within these times.
37 hours 30 minutes a week
- Start date
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Monday 7 July 2025
- Duration
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1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
👩⚕️ About the Role
As a Pharmacy Services Assistant Apprentice, you will:
- Support the dispensing and supply of medicines
- Offer excellent customer service and health advice
- Work alongside experienced pharmacists and healthcare professionals
- Maintain stock and ensure pharmacy hygiene standards
- Learn about over-the-counter medications and pharmacy procedures
🛠 Full training will be provided – no prior experience is required!
Where you'll work
100 Maple Green
Dudley
West Midlands
DY1 3QY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
HALESOWEN COLLEGE
Your training course
Pharmacy services assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- receive and log prescriptions
- assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- work according to legislative requirements, and organisational policies
- order, receive, maintain and issue pharmaceutical stock
- provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- act in accordance with systems and organisational governance
- recognise and act within the pharmacy regulatory, legal and ethical standards
- support the team in the development of others
- maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- demonstrate person centred care and support within a pharmacy setting
- make pharmacy patients and patient safety your first concern
- use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- maintain the interests of patients and the health of the public
- promote and advocate equality, diversity and inclusion
- promote healthy lifestyles to customers
- work safely within the parameters of your role using Standard Operating Procedures
- apply policies which relate to health and safety at work
- act appropriately in situations to prevent harm to yourself and others
Your training plan
Apprentices attend live virtual classes and interactive workshops via video conferencing platforms, led by experienced pharmacy assessor.
Learning is aligned with your daily tasks in the pharmacy. You’ll apply new knowledge directly in your role, with support from both your employer and tutor.
Your tutor will conduct monthly check-ins with you and your line manager to ensure you're on track and developing the required skills and behaviours.
You’ll complete short assignments and build a portfolio of evidence to demonstrate your knowledge, skills, and behaviours throughout the apprenticeship.
Requirements
Essential qualifications
GCSE in:
Maths and English (grade 3)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
1. Time Commitment Apprenticeships typically last 12–15 months, with 20% of your time dedicated to learning and training (often called “off-the-job” training). You’ll need to balance working in a fast-paced environment with completing coursework, assignments, and attending online training sessions. 🕰️ 2. Working Hours Pharmacy apprentices usually work 30–40 hours per week, including weekends depending on the pharmacy's opening hours. Standing for long periods and working under pressure can be physically and mentally demanding. 📚 3. Study and Learning You’ll need to commit time to study alongside your job. Expect to complete written assignments, build a portfolio of work, and attend remote lessons or one-to-one tutor sessions. 🗣️ 4. Customer-Facing Role You’ll be working directly with the public, sometimes dealing with sensitive or urgent health issues. Good communication, patience, and empathy are essential. 🧴 5. Attention to Detail Working with medicines requires a high level of accuracy and responsibility. You must follow strict safety procedures and be aware of confidentiality and legal regulations. 📈 6. Career Goals Think about whether you want to stay in pharmacy long-term. This apprenticeship can lead to higher qualifications, like becoming a Registered Pharmacy Technician, but it requires ongoing learning and development.
About this company
Wrens Nest Pharmacy is at the heart of the Dudley community, committed to providing friendly, efficient, and high-quality pharmaceutical care. We pride ourselves on excellent service, expert knowledge, and supporting our local residents with their health needs.
After this apprenticeship
1. Full-Time Employment
Many apprentices are offered permanent roles upon completing their apprenticeship. Possible job titles include:
Pharmacy Assistant
Dispensary Assistant
Counter Assistant (OTC)
2. Level 3 Pharmacy Technician Apprenticeship
Progression to the Level 3 Pharmacy Technician (Integrated) Apprenticeship is a natural next step. This leads to:
Registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy Technician
Greater responsibility in clinical services, dispensing, and managing medicines
3. Specialist Roles in Healthcare or Retail
Depending on your interests, you could move into:
Medicines Counter Services
Health & Wellbeing Advisor roles
NHS or hospital pharmacy support roles
4. Further Education & Training
You may choose to study further qualifications such as:
NVQs or diplomas in health and social care
Customer service or team leadership qualifications
Clinical training to specialise in areas such as vaccinations or diabetes care support
Ask a question
The contact for this apprenticeship is:
HALESOWEN COLLEGE
Tess Harris
tessharris@halesowen.ac.uk
01216027777
The reference code for this apprenticeship is VAC1000325137.
Apply now
Closes in 13 days (Monday 23 June 2025 at 11:59pm)
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