Plant and Tool Hire Apprentice

Summary

Hirebase customers are looking to hire tools and machinery in the most efficient way and you will be trained in everything you need to help our customers get their construction projects off the ground. You'll have the opportunity to establish and grow your career in a company that is dedicated to developing people.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Hire controller (plant, tools and equipment) (level 2)

Hours

Monday to Friday with some Saturdays (total hours depends on age)

40 hours a week

Start date

Monday 7 July 2025

Duration

1 year

Positions available

6

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Serve customers. Ask lots of questions to find out what they need, where and when they need it and how we can help them make their project a success
Assist with deliveries and collections. Getting kit out to our customers
Test and run equipment. This could include preparing and maintaining equipment, keeping machinery clean and in good working condition
Teamwork. Working as part of a small to provide an excellent service to our customers

Where you'll work

This apprenticeship is available in these locations:

Hirebase, Unit 1 Mackenzie Industrial Estate Bird Hall Lane, Cheadle Heath Stockport, SK30SB
Huws Gray, Newport Road off Holbrook Way, Coventry, CV6 4BQ
Huws Gray, Eastern Avenue off Hertz Way, Gloucester, GL44RT
Huws Gray, Industrial Estate Lady Lane Hadleigh, Ipswich, IP76BQ
Huws Gray, Beamish Close, Sandy, SG191SD
Huws Gray Thompson House, Commercial Road Hendon, Sunderland, SR28QR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WEST NOTTINGHAMSHIRE COLLEGE

Your training course

Hire controller (plant, tools and equipment) (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Comply with health and safety regulations, standards, and guidance.
Comply with environmental and sustainability principles, regulations, standards and organisational systems.
Process new hires, damage waivers, orders, returns and enter onto company system.
Create and send hire quotations, contact customer and entering purchase orders.
Source plant, tools and equipment for customer requirements.
Arrange the delivery and collection of equipment.
Apply written communication techniques for example invoices, checklists, restrictions to drivers and hauliers delivery times, process damage agreement, notification documentation and emails.
Manage customer relationships.
Verbally communicate with customers and colleagues using industry terminology.
Manage customer queries, requests and handle complaints within remit or escalate when required.
Comply with regulations and legislation relevant to their role and business.
Carry out hire transaction processes for example, contract documentation for on-hire and off-hire, raising requisitions and equipment delivery.
Interpret and extract information from, for example schedules and drawings, machine’s operator’s manual or manufacturer’s instructions.
Log plant, tool and equipment breakdowns, pass over to the service department.
Ensure tool and equipment pre and post hire checks and operational testing of equipment has been carried out.
Carry out and record planned and unplanned learning opportunities and development activities.
Use organisational IT technology and digital systems.
Apply team working principles.
Comply with health and safety regulations, standards, and guidance.
Comply with environmental and sustainability principles, regulations, standards and organisational systems.
Process new hires, damage waivers, orders, returns and enter onto company system.
Create and send hire quotations, contact customer and entering purchase orders.
Source plant, tools and equipment for customer requirements.
Arrange the delivery and collection of equipment.
Apply written communication techniques for example invoices, checklists, restrictions to drivers and hauliers delivery times, process damage agreement, notification documentation and emails.
Manage customer relationships.
Verbally communicate with customers and colleagues using industry terminology.
Manage customer queries, requests and handle complaints within remit or escalate when required.
Comply with regulations and legislation relevant to their role and business.
Carry out hire transaction processes for example, contract documentation for on-hire and off-hire, raising requisitions and equipment delivery.
Interpret and extract information from, for example schedules and drawings, machine’s operator’s manual or manufacturer’s instructions.
Log plant, tool and equipment breakdowns, pass over to the service department.
Ensure tool and equipment pre and post hire checks and operational testing of equipment has been carried out.
Carry out and record planned and unplanned learning opportunities and development activities.
Use organisational IT technology and digital systems.
Apply team working principles.

Your training plan

Hire Controller (plant, tools and equipment) Level 2
Virtual training over 12 months with the college
On-the-job training
Ongoing support from the local team and regional support colleagues

More training information

Access to 100s of online courses through the Huws Gray Academy.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative

Other requirements

This is a very practical role and some heavy lifting and working outdoors is required.

About this company

Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!

Company benefits

Excellent colleague discount on products available from our branches and access to shopping discounts. Company bonus scheme.

After this apprenticeship

Hire Driver/Fitter
Hire Manager
Other roles in the wider Huws Gray Group

Ask a question

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