Business Administration Apprentice

GROUNDLORD LTD

Whitchurch (RG28 7PP)

Closes in 17 days (Monday 30 June 2025 at 11:59pm)

Posted on 11 June 2025


Summary

We are looking to train and support an office Administration Assistant Apprentice to support the Operations Team and other senior members of the team with day-to-day office tasks, critical to keeping the business running smoothly. This will be a busy and varied role, working in a small and friendly team where no two days are the same.

Training course
Business administrator (level 3)
Hours
Monday - Friday, between 9.00am - 5.00pm.

37 hours 30 minutes a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Dealing with new enquiries via telephone and email
  • Updating job information on the company portal
  • Telephoning clients and suppliers
  • Arranging appointments
  • Preparation Quotations and Invoices
  • Follow-up of quotations and invoices
  • Assisting with preparation of Job Packs
  • Following internal company processes relating to employee information, compliance and assets
  • Updating spreadsheets and data entry
  • General office admin including printing and scanning

Where you'll work

The Carpenter's Workshop
Litchfield
Whitchurch
RG28 7PP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WEST BERKSHIRE TRAINING CONSORTIUM

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Business Administrator Level 3 Apprenticeship Standard
  • Study would be one day a month group training at our centre in Newbury and a 1-1 monthly review meeting with your Training Consultant
  • Functional skills in Level 2 maths and English would be delivered remotely or in person if required
  • Candidates taking exams this year will be considered for a later start date in the summer, so please use your predicted grades on application

Requirements

Essential qualifications

GCSE or equivalent in:

  • English (grade 4 or C)
  • Maths (grade 3/D)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Team working
  • Hard Working
  • Eager to learn

About this company

Groundlord is a leading provider of tree and vegetation management, site clearance and forestry services across the South of England. As a Company we have focussed our efforts on our core values of Quality and Safety and our investments in first-class specialist machinery. We now boast a fleet of large-scale specialist plant ranging from 14 tonne excavators to whole tree chippers and robotic mulchers and the infrastructure to enable us to deliver on large, complex and demanding projects for our clients. ​Our success to date stems from the combination of our highly skilled workforce and state of the art commercial scale machinery which has allowed us to develop innovative, efficient and cost-effective services to our client base

https://www.groundlord.com/ (opens in new tab)

After this apprenticeship

  • Further training and personal development is encouraged

Ask a question

The contact for this apprenticeship is:

WEST BERKSHIRE TRAINING CONSORTIUM

Rachel Eaves

rachel@wbtc-uk.com

07922 426414

The reference code for this apprenticeship is VAC1000324965.

Apply now

Closes in 17 days (Monday 30 June 2025 at 11:59pm)

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